Pretty good and clean. Staff is cool. They just take 20 minutes to make 2 drinks. The store wasn’t busy.
Make sure to give yourself time.
They make the best Pink Drink with Match in vanilla foam. Friendly service. No Charge points available at this location.
Arielle Kurtze (Travel For Always)
+4
This is a nice sized Starbucks, not a ton of room inside but a fair number of tables plus a good sized outdoor seating area that is covered. The employees are friendly and try to get to know you. Good wifi and your standard Starbucks fare. There's a code for the bathroom but the employees will give you the code without issue.
LOVE walking in here on sunny, hot days, when you can cool off and get lunch or a refreshing drink. The employees are very nice, and work on your order quite hastily and yet still deliver it in great value. Appreciate the work and people here, definitely recommend this place.
Marissa Kaye Coopersmith
+5
I've been coming here awhile and steadily watched the service get better and better. I was particularly impressed the last time I came in a few days ago. The gentleman came to the register to help me right away, everyone was incredibly friendly and pleasant, and I watched them acknowledge another customer who was a regular personally by name. This is how Coffee shops SHOULD BE. Starbucks often gets lost in being such a large chain that they forget what their original purpose in making connections really is. Came on here to give props to this location's current employees for stepping up and standing out. Hopefully whoever is leading can continue to set a great example and keep this location to a high standard.
Could be cleaner, but is very busy all the time. Employees are always frazzled busy. The new Starbucks down the street hasn't made this one less busy. Drinks are always well done here. Employees remember the names of frequent guests and are friendly even though slammed with orders.
This is my favorite location. They have the best customer service and frendliest employees. They are very open to unusual or custom orders and if you don't like something, they don't hesitate to make it better. I recommend this location to everyone who wants to walk in and relax or have a great experience walking in.
3/24/18
Starbucks on Bernal was fast. There was a long line out the door and Cory busted out the drinks as fast as he could. Everyone was happy because the line was moving quickly and the drinks were made just as fast. Great job team!
This is review of Starbucks during Covid times. Decided to treat myself to frappe. As I reach outside the store was not sure what's the order process. There was one person ahead of me, so I couldn't go closer to read the directions. Once that person got done..this is how I ordered. You don't go inside the store. Press the button and a employee will come to take your order, which was quick. Also the barista will bring a plastic container to put your payment ( I paid with CC) Once you are done..move to the right side and stand on one of the circles made for people to pick order while social distancing. Once your order comes, u pick the order and ur credit card and u are all set.
Make a reservation
Order online
Find the best restaurant in San Jose
An error has occurred! Please try again in a few minutes