I pick up from here occasionally for deliveries and have gotten food a couple times myself, this is for sure one of the better Popeyes in the Richmond area(at least when I've been there) they keep the place pretty clean and I've yet to see the staff trying to fight each other or customers(yes sadly that has happened at some other ones🙄) food is usually fresh. Always fast on having delivery orders already packed when arrived or quickly doing so.
Good fast food when you are on the run. Consistent customer service
I visited Popeyes on 1/21/23. When I placed my order I was told the Mild chicken would not be ready for 16 minutes. I decided to wait and while I was waiting I was offered a complimentary drink. The 2 young men who worked that evening around 5PM were so manner able and they checked with me every 5 minutes to keep me updated. My chicken was delicious, hot and good. Thanks
Food is awesome. Alot of people don't think so. I hear people saying all the time that this place never crosses their mind when they are hungry. But I'm here to tell you all the food is great & customer service is just as compatible.
I was so shocked on how amazing everything was. You see, I am someone who likes to read reviews and all the reviews for here do not give it justice. I was worried about the service but it was amazing. I went through the drive through and the lady taking my order was very sweet and patient. I understand a few bad apples can ruin a bunch but good workers like her shouldn’t be under appreciated. Also the food came out really fast and hot! The fries were crispy and up to standards, and the chicken is juicy and crispy. This is a great place and deserves a better ranking!
No napkins given or obviously available. Same for straws. Not asked about ketchup either. The kitchen staff didn't look overly organized either. Food was fine.
Good place to drop in for a meal with funny friendly staff.
They make their food with pride. Nice and hot & the frosted drinks are cute 🥰 BUT THE PARKING LOT IS AWFUL 😞
They make their food with pride. Nice and hot & the frosted drinks are cute 🥰 BUT THE PARKING LOT IS AWFUL 😞
Derek “Fatalizzzee” Holloway
+5
I was waiting for my wife who was ordering inside.
Was playing with my one year old son outside near our car.
Employee was taking out the trash, took the time to make sure I was okay and offered me a free drink if I was thirsty.
Declined as wife had that handled, but I really appreciated the gesture.
Every time we order here the food is always fresh and quick. Almost forgot delicious!!!
I feel staff here are very kind and offer above excellent service.
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