Sugar Factory

I celebrated my birthday here, it was SO FUN AND AMAZING! The service from Nancy was above and beyond. They made sure my table had a fun, amazing time. The manager was also extremely accommodating and kind. The group there led by Nancy, really made sure that I had the best birthday. I couldn’t believe how great they were. I am definitely a lifelong customer.

What a wild place! Definitely a new experience. Large menu and amazing drinks. The goblet drinks are pretty awesome. They pour your drink over the ice at your table and the picture shows what happens. ☺️ So much to look at. The candy store was closed as it's under construction. I will be going back for sure.

This was my first visit to San Diego, Sugar Factory. We had the rainbow pancakes and chicken and waffles. It was so cute! Our friends got the burgers and they were massive and juicy. I had a bite of the big cheese and wish I had my own. The service was also incredible. The server was busy so the manager, Brittany came over and took our orders, brought our food and checked to make sure we were happy. She took the time to ask us about the sights and gave ideas for other local fun before we leave. It was a wonderful experience and we wish we lived closer!

Overall: my first time visiting any Sugar Factory and I must admit, this was a fun experience. The decor was interesting, the music was full of vybz, the food was beautiful and delicious, and the milkshakes were creative and filling. I highly recommend anyone to experience a Sugar Factory whenever possible! Food: I basically built my own burger and asked them to add plantains on it which they happily fulfilled for me. The food was a lot, even for just a burger and fries. I had a basic vanilla milkshake but it paired well with my fries. The only thing was the straw became difficult to drink from after a while. It's a paper straw. Service: my servers were competent and helpful. They worked the system so I wouldn't have to pay too much extra to build the burger of my dreams.

Really cool place for adults and kids! Food is really good. Everything was perfect. Excellent flavors and food temperature. Staff is super friendly and they have great customer service skills also very knowledgeable about their menu specially the mixed drinks. We tried a little bit of everything even the vegan menu. Both samplers are really good and decent size.beverage portions are huge !!! So it’s plenty for 2 if you want to share. Prices are high but the atmosphere hospitality and food is worth it ! Great experience over all highly recommended for a small kids party or adult celebration.

This place is great! Atmosphere is chill and cool but the staff is also really friendly. They know what they’re doing and what they’re talking about, and you can tell they like their job along with making the customers happy is their main priority. Food is delicious and the flavor is unique, some mix of American and italian classics and some twists on dessert. The fun time and memories you can make here are unforgettable, and for their prices it’s 100% worth it. Enjoy your self if you decide to visit! I did and so did my little ones.

First time visitors here & it is definitely worth it!! This is a must have experience, I wish I would have found this hidden gem sooner! We celebrated my daughter’s graduation here last week & everyone was so elated!!! The food is absolutely amazing & the drinks are crazy insane. The ambiance & atmosphere of this place is so amazing & out of this world…it is totally an experience you won’t want to miss out on!!!!