Einstein Bros. Bagels

Excellent bagels. Friendly service. They don't have all their selection when they open however. The bagel I wanted to try had an ETA of 7am (I arrived at 6:30). Also the hot chocolate was utterly unimpressive and bland. I was also expecting to be able to just add a slice of lox as an add on. From the menu it seems if you want Lox you need to get the $8 "meal". Probably deserves 3 stars, but it's a chain.

Employee GABRIELLE! Very disrespectful, treating people based on their looks as I can only assume. Gabrielle, my advise would be to go and work at a gas station instead - 2 Stars for the great customer service from all other employees except the rude young person named GABRIELLE (blond girl in ponytail today) 12/01/20. Maybe she's not always rude but today she was terrible at the register before ringing me up. No excuses for just her walking up to the register punching in to use it at then blank stares at me only to then look back down then up again no greeting, no words just silent. So I stayed silent as I was confused on when to order as she said Nothing to me. She then lools at me again and finally says to me, "go ahead" -as in to order! I then say, Oh, I didn't know as you didn't say anything -then Gabrielle says, oh I'm sorry with a blankest stare - VERY FAKE and rude as far as I'm concerned. This is NOT how you greet customers Gabrielle! You need to be retrained in BASIC customer service asap. What a shame.

Been here several times. Their baskets of bagels are almost always out of several selections of bagels. It's a bagel place. It's lunch time. Why are they out? Got take out today and found a really disgusting wilted lettuce in my turkey bacon avocado bagel. These guys must not be trained on food health safety. Nonetheless the food was good.

I love bagels. There's something about the crispy shell and cloud soft inside, that makes getting up in the morning worthwhile. Now a steamed bagel has always had a softer crust than the traditional boiled bagel. Einstein Bros. Bagels has improved the steam process to achieve a similar crust. Both styles are "proofed" and baked. The cooking process takes about two hours. So every once in awhile, when an usually large order comes in, they can run out of some varieties. Calling/texting ahead guarantees your order. Catering for parties or the office is offered. A couple of dozen bagel varieties are available. The toppings include the traditional: cream cheese, lox, and veggies. Butter and hummus spread is also offered. The staff is friendly, knowledgeable and helpful. Einstein Bros. Bagels is ADA compliant. There are two neutral gender bathrooms and an eight seat wheelchair accessible table. And, the background music plays softly. Parking is free.