Everytime I go to Chick-fil-A, the staff are very polite and respectful. My order has never been wrong and my food is always fresh. Even though it's expensive but it worth the money.
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Dear Ja'mere,
I wanted to take a moment to express my heartfelt gratitude for the exceptional customer service you provided during my recent visit to Chick-Fil-A. On that day, I was going through a challenging personal time, and your empathy and kindness made a world of difference to me.
As I approached the drive-through, my emotions got the better of me, and I found myself in tears. Despite my difficulty in expressing myself, you showed incredible patience and compassion. Your reassuring words and warm demeanor were a source of comfort during a trying moment in my life.
You went above and beyond your role as a service provider, offering not just a meal but also genuine empathy and support. In a world where such kindness can sometimes be rare, your actions stood out and made a significant impact on my day.
I want to thank you from the bottom of my heart for your exceptional service and for being a source of positivity when I needed it most. Your kindness will not be forgotten, and I hope you continue to uplift others with your wonderful spirit.
With heartfelt appreciation,
A'Lexus
P.S. Keep spreading kindness—it truly makes a difference!
My first visit to Chick-fil-A and the manager greeted us very friendly and also bought lunch for us since it was our first time ever. The food was awesome. The staff was friendly and they even stopped by our table to see if we needed anything twice. I definately will be visiting this Chick-fil-A again. Great job and Thank you again!
Came here on the way back to Blacksburg. My cashier was Owen and I wanted to recognize his excellent customer service and positive attitude. He represents the company very well and I remain another extremely happy customer. Eat more chicken!
I am sure the inside atmosphere is excellent. We did the take-out. We ordered the Chicken Deluxe combo. We were able to get our Colby cheddar cheese and Root Beer. However, the Short Pump location, we could not get our favorite cheese or Root Beer! One time, our bank declined our card when there was money in the bank that the Short Pump location gave us 2 free chocolate milkshakes. We love that Short Pump location for understanding we had a problem with our bank, which was later fixed by our bank!!
I absolutely love Billie’s energy!! She was absolutely wonderful and makes the drive thru run so smoothly!
Like a well oiled machine like always, great food, great service, and all at a timely manner in a rush, always consistent
Average chic fill a but the drive through situation is horrible. The design is ridiculous.
Gail Swineford (Jessie G)
+5
I used drive-thru. They're organized so the service is speedy. The food items are well prepared and tasty!
Although this location was very busy with it's lunchtime crowds, I was really surprised at how fast the service was. The cashier who handled my order and my money was both efficient, helpful and very pleasant
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