I’ve never been to this sonic but my experience was pretty good! ordered ahead and got some awesome deals on the app, service was super fast. I left 4 stars because instead of putting extra cherries they put extra flavor :’( The drink was still delicious and i would definitely make another trip there for when i’m craving a treat!
Good spot, didn't mess my order but only one guy was surviving. Be nice and tip, cause they try very hard.
This place has definitely improved. Staff was super nice and food came out quick. Great service. Would recommend.
Was yummy! I had given up on Sonic, bc my cheeseburgers were always cold, cheese not melted @ all. BUT, the one I went to today was EXCELLENT! The Burger was so dang good!!! Fresh, Hot!
The car hop who brought my food was a very sweet girl
Great food, great location. You may end up waiting for your car hop for quite some time though. But I personally think it's worth it. They are super friendly, I come here quite often because I live near and 9 out of 10 times the orders correct and that's way better than most other fast food places. The two managers are great. I had a coupon for a free fountain drink and they took off my shake for me because I didn't have a fountain drink on there I offered to pay the difference but the shake was free. It's the little things that count.
food is always slopped together. friendly workers, but quality is not there unless its ice cream or a slush. I do better to go to Randall's and make a decent burger. UPDATE AS OF APRIL 3, THIS PAST SATURDAY. Thank you for acknowledging my concern, I appreciate the response. I went back on Saturday; I had a great experience. My burger was warm, TASTED GOOD and presentable. I have a renewed hope in patronizing the business. My only concern the APP would not process my order. Your staff also attempted to process, however due to Tech matters we had a few challenges, Your team was cordial thanks. I will change my rating from 2/5 for my food.
I love this sonic, things don't always come out to perfection, but the staff ALWAYS has superb customer service regardless of what time I come in or even if they are slammed with customers. Can fix a mistake on a bad order, can't fix bad attitudes and thankfully, there are no bad attitudes coming from this sonic.
**updated from 1 star to 5 stars**
Best experience I've ever had. I went to a different Sonic because of the reputation this one has with me and they weren't answering at the car hop spots or the drive thru. There were 5 cars in the drive thru line and 3 in the car hop spots and they were being ignored so I left and I came back to this location, which is closest to my home, and I had the best experience. They were VERY busy and I went to the drive thru and ordered two milk shakes. They were quick to take my order and I received my milk shakes in about ONE minute. I'll be returning to this location again.
Make a reservation
Order online
Find the best restaurant in Richmond
An error has occurred! Please try again in a few minutes