Papa Johns Pizza

Ordered online, it was easy. Had it delivered. Just being lazy. Took a while but it was still warm. Tastes good. Looked good. Driver was super nice.

I really like Papa John's Pizza. The problem lately is that if you call in an order for pick up, your call does not connect directly to your local Papa John's. It connects to an answering service that takes your order. That's fine, but there was a language birder and I could not understand the lady and she could not understand me. I speak very clearly. She also spent a lot of time trying to upsell me and add more to the order. I knew exactly what I wanted when I called and would have asked for this other stuff if I had wanted those add ons. Finally, when I picked up the pizza, it was the wrong pizza. We settled for what we got ..... and it was very good ..... but, the point is that after everything, it was not what we ordered. Good score for taste, but a fail on the ordering system and everything else. I must say the folks at the actual location were very nice and when I mentioned the problem my wife and I had in the ordering process, they did mention that others had some difficulty with it as well. I was told if I hit number 5 when calling when options were offered, it would connect me directly to their actual store.