Chipotle Mexican Grill

I walked in and the place was empty. A woman behind the counter asked what I liked and then right before she put my tortilla in the press, someone came from the back and said "mobile orders only". The woman shrugged and walked back into the kitchen. I asked to talk to the manager and he told me they didn't have the staff to take my order, even though there were 5 people in the back at the time, no one was making food. This is a very dirty chipotle too, I won't be back

This restaurant is hazardous to health. The tables were filthy and they had garbage laying around on them they they had trash cans overflowing. I asked one of the people there please to clean a table so that we could sit down and eat. I was told that it was short Staffed. I Was totally disgusted not only with the state of this place and how filthy it was but also with the attitude of the stuff when we asked that we could have a table cleaned, and also no napkins. In this time of covid I am totally disgusted that a company would allow this place to be even open it is hazardous to health I would suggest you go anywhere else but this restaurant.

Two hours before closing they had run out of so many key items that I ended up with a burrito that was filled with rice and mild salsa. I would have preferred to have Sofritas or chicken but the containers were empty. There was no sour cream or lettuce and the guacamole was so brown it looked inedible! The staff there was very rude and snapped at the customer before me when she asked a question about why there wasn't any back up food! The pick up orders were being filled with all the food that they were out of up front! Why was that??

Stopped in on work trip due to close proximity to hotel. Chipotle in Texas always gladly makes you a quesadilla - tried to order one here and the employees said they wouldn’t make it unless I ordered on the app. Went with a veggie burrito instead - this is supposed to include guacamole since there’s no meat - was charged full price but they were out of the fajita veggies and guac - so basically ended up with a rice and black bean burrito - this is something they should warn customers of before ordering. Not sure how you mess up a tortilla, but they did it! It was so tough I couldn’t bite into it - worst tortilla I’ve had at a Chipotle. I ended up throwing 70% of my meal in the trash and left hungry. Avoid this place - it is not a reliable choice like you’d expect.

This is one of the worst Chipotles I’ve experienced. More often than not, they are running out of food items in the middle of the work day. Not just items like peppers or guacamole, but things like chicken and steak. It is either due to lazy employees, or poor management. Also, the portion size is around 60% of every other Chipotle I’ve experienced. One might expect a restaurant in downtown Charleston to have a higher quality of service, but sadly, this is not the case.

I’ve been to several Chipotle’s, this was the first time I had a HORRIBLE experience. The kids that are “running” this place, and making the food are disgusting. First off, their completely incoherent, I wonder why? Secondly, do you want incoherent kids with nose rings hanging out, and have no personal hygiene making your food? The food prep area was filthy as well as the restrooms. Place is disgusting, never visiting another Chipotle EVER after seeing this store.