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Google Reviews (8)
Customer service wase excellent but my hot chocolate on the other hand was not. Unknown pus like fluid in my drank!!! Refer to photos
Google
My sister and I were in this morning, and the staff made us very uncomfortable. We are African American women that live in the area, and this is the second time we had a bad experience. The gentleman behind the counter threw my order (well just the oatmeal topping), on the counter and called my name. I said that I still needed the oatmeal..another gentleman then threw the oatmeal down on the counter (it spilled a bit). I looked at them confused, and then had to ask him for a bag (while all the other orders on the counter were bagged). He gave me a bag, but was very awkward about it. A woman behind the counter then told us that we were all set to leave..but my sisters coffee wasn't ready. She then made a comment about how we couldn't leave just yet since my sister didn't get her coffee..almost trying to joke about it because even she knew it was a ridiculous and rude thing to say, as she didn't tell anyone else to leave. We are not sure why the staff treated us this way and not the other white patrons in the location. We believe there was some disparity in treatment based on racial bias. The staff there needs to be trained on how to deal with non-white customers, which is ridiculous and a shame.
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Google
There are baristas there that I've known longer than we've had our kids. I can count the number of times I've had an incorrect order on one hand, and in those rare cases, it's usually a case of a new employee and it was quick to be fixed.
Always a pleasure, thanks for the job well done
Google
This morning I got a burnt croissant and a half full coffee, which sucked. I usually give places the benefit of the doubt before leaving a bad review but I have a long day ahead of me and this just gave it a bad start when it was supposed to be a treat.
Google
Really nice, fast, and good service, but a few things were missing from our drinks (whipped cream on one and java chips in another) and we didn't realize until after we left, but in their defense, my kids like to order REALLY complicated drinks from the Starbucks 'Secret Menu' so...
Google
As great as overpriced coffee can be. They got our order wrong but gave us a free chocolate croissant to make up for it, and the baristas were super friendly and efficient.
Google
Incredibly nice and friendly staff, really good drinks. Best Starbucks I’ve been to in awhile.
Google
Usually have a better experience at Starbucks. Just didn't seem up to par with other locations. Service was a bit apathetic.
Google
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| In-N-Out Burger | 86% | 4.6/5 | 4.5/5 | 6,100 |
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