I stayed from 12/14-12/17/23. Great stay. Staff was excellent. Room was clean. Full refrigerator a plus. Not far from restaurants. 7-eleven across the street. The real stars was Margret she made the delicious breakfast daily. Barry Maint man. And Cashmere who handles the front desk. My daughter had an emergency I called the front desk Cashmere answered call 911 and everything for me. Thank you again.
We stayed for one night during the week for an early appointment at CHOP and we had a great stay. The hotel and room were clean and the staff was very nice. The location was also very good -- about 12 minutes from CHOP with some traffic. The parking is expensive but to be expected in a city. We found street parking that was 2 hours and metered but only from 8am-8pm. We arrived after 8pm and left around 8:30am so we only had to pay for 30 minutes of parking in the morning which was easily done via the app.
Nice rooms, and appreciated having a fridge. Weird hotel layout; entered through the ground floor side, but had to take an elevator to 3rd floor to find the lobby for check in. Didn't do valet, since it was expensive ($42 overnight, if I remember.) Found street parking easily.
Rooms have been updated, but there are still signs of the "old." No big deal, still clean and functional. Not enough insulation to block out noise of other guests, but since it was mid-week it wasn't disruptive.
Nice area, with options for food down the street. As always, don't expect anything quality (or vegan/gluten free) at the breakfast. Nice to have a mini kitchen in the room to create options. But we just used this to sleep in between being at the hospital with an ill family member. Didn't sense compassion or kindness from any staff, but we were super worn out emotionally and extra sensitive to this. Still kinda disappointing on that front, considering the cost.
Michele “Skullette” Cornelius
+5
This is a very clean well maintained hotel. The staff were incredibly friendly, it's a good spot close to tons of activities the traffic into town at 8 at night was pretty intense. Otherwise a great stay in a very well kept hotel.
We had a great 2 night stay! The room was quite, clean and comfortable. The breakfast was hot and delicious. The valet was friendly and helpful with all of our in and outs. The key cards were tricky to use on the elevator and to get into our room but everyone was quick to help and help us figure it out:)
Wonderful hotel. Large, clean suite with full kitchen. Excellent breakfast. Three minute walk to a large masjid. Nice to be able to walk to fajr and then go back to bed. Halal food cart outside the hotel entrance. Halal supermarket and more than five halal restaurants, including Saad’s, within a seven minute walk. Would definitely stay there again.
Service was excellent! Views were lovely!
Carpet was trashed in a couple spots, and the door lock had to be fixed before I could leave the room, and still took 3+ tries to get in and out of the room.
Great location with large suites and lovely indoor hot tub and pool area. Nice complimentary breakfast and accessible accommodation.
The room was clean and already cold as requested. Staff are all very friendly esp cailyn that made sure i will get anytjing i need. Breakfast is good. Thank you hilton for taking care of me and my husband. Wel definitely support hilton again in our future stay.
Great location. Mediocre management and front desk staff. The rooms are clean but the layout was awkward and small. Good for a SL. Good pool and hot tub. Breakfast was better than most comparable hotels.
Tip: If you’re not a wealthy UPenn family the staff couldn’t be bothered with you. If you act like the place is beneath you or mention your kid attends UPenn you’ll get better service.
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