My Teaberry

Erica was AMAZING! We had sooo much to ship back but she made it work, her attitude was super positive and super helpful! Her fellow co-workers were also very helpful and delightful to interact with

I've been coming to this UPS store for several years now. I've never left this place feeling disappointed. I've mostly used the shipping and notary services. I keep coming back because of their top notch customer service. The staff members are very warm, welcoming and helpful.

Highly recommend the UPS Store on Kirkman and Conroy – and the Sunday staff, Gabriel We went Sunday, just after noon. I had to get 3 items out this week, and this was the only UPS office in the area open on Sunday. We’d been there many times and the staff are always so nice and helpful, and most importantly, patient. This visit, the line was to the door and wound around inside. Once we opened the door, we heard a voice say, “I apologize for the wait, I’ll be right with you. There are three stations, with one gentleman name Gabriel running at least two of them simultaneously. He was trying to help a couple who were having some sort of complication. At some point. He turned to the line of at least 10 of us, to apologize and say, he would get to us and thanks for your patience. He did this every few minutes and it was extremely helpful. Staff acknowledging an issue is comforting and very important. It appeared the place had been this busy all day as the wall and cabinets behind the cashiers was stacked with packages. While helping the complicated couple he continued to help people in line get their packages off. A few, like the gentleman who had a wagon full of packages, were checked in and Gabriel promptly completed their orders professionally in seconds. As is always the case, most people, like me, were unsure of the cost and insurance and packaging. He handled each one of us acknowledging the wait and apologizing, while guiding us through this and that process. As stated earlier, we’ve been there a few times, in addition to shipping, for their notary services. Again, staff were kind and patient. Highly recommend Gabriel for Employee of the Month and a substantial raise for doing the work of three people!

They were slammed when the store was about to close at 3pm, but the associate Gabriel did a fantastic job of welcoming everyone in and helping each customer efficiently. It's hard to find a UPS store open on a Sunday for Amazon returns and I appreciated how kind he was even when super busy.

Emily & Ericka were amazing, they were extremely friendly with us the moment we came through the store. My partner and I were unsure of how to complete a document and they both took the time to explain how to complete it and walk us through the process. We’re grateful for being serviced by an awesome team.