Rouses

The customer service is AMAZING. I called to speak to someone in the meat department but it rang out so the concierge personally walked over my name and phone number to the meat department. I thought for sure they wouldn’t call back but about 5 minutes later I got a call from the Dillon, the butcher, confirming my order from 3 weeks ago. I didn’t even have to explain who I was or what I was calling about. They looked up my order in advance just by my first name and knew I was calling about it. Truly amazing service. I have yet to try the meat but if it’s any indication of attention to detail as demonstrated by their customer service, then I’m sure it’ll be amazing.

If you're staying or visiting within the downtown area near the Mercedes Superdome, Canal/Bourbon Streets or Virgin Hotel and looking for hot food or groceries this is the place for you. This place is easily located and within walking distance about 15 minutes or less depending upon where your walking from. Rouse is similar to any grocery store like Raley's, Publix, Trader's Joe and Whole Foods. They had so many great hot food choices from burrito and panini to buffet style. The buffet style section had food for the Holidays about 10 choices to choose from: seafood stuffing/dressing, corn chowder but looked like mac and cheese, spinach souffle or maybe it was cream of spinach turkey and gravy, mashed potatoes and fried chicken....there were no labels to let you know what these dishes were so if you have allergies like I do ask questions. Rouse had to continually keep stocking the fried chicken because this is what people would normally pile on their plates. So I had to taste it. I don't normally eat chicken but had to try it. Awwww the chicken was tender and flavorful through and through. YOU MUST TRY IT! Now it is important to remember that what you get at the buffet area will be weighed at the cashier counter where you will also get your napkins and utensils. Parking can be difficult around the area but there is a small parking area in the back.

Local grocery chain within walking distance of lots of hotels. I walked over on my first day in New Orleans to grab some water and snacks for my stay. It's a good midsize store with a healthy amount of options. The store itself looks deceptively small from the outside. Staff were friendly at checkout and throughout the store. Prices for some products were higher than I expected going in, but the store branded items and in-house fresh goods had great prices. Will likely be back this same trip.

I stayed at a Hotel approximately 3 blocks away from Rouse Market. I've never been to a Grocery Store so Awesome. I bought the freshest salad and hot food(self-serve)including cooked seafood. I was totally impressed. When I saw those Tomahawk steaks, I fell in love. I Can't wait to be back in town in a few weeks.

Very good grocery store with a few high end products available like plantain chips and a large selection of ice cream. Tried the salad bar and it was average, with a moderate amount of choices. Prices are very good and much lower than what I expected for a downtown grocer. They had everything I was looking for that you would expect to find in a typical grocery store.