Decided I was having a lazy girls thanksgiving this year and I’d order the big meal this year instead of getting up at 4 am and being on my feet all day to feed our family. I’ve ordered Honey Baked Ham in the past for company parties so I knew their smoked turkey breast was juicy, sweet, and delicious! I was pleasantly surprised to see their holiday meal packages and they offered discounts for picking up early - sweet!
The day of pickup they sent me reminders, with my QR code to scan upon arrival. I’m not sure what I expected when I arrived, but I was blown away by the level of service Honey Baked Ham employees showed. When picking up something as simple as food, service level expectations are standard, but they really Went to the next level.
At the door, there was a lovely gentleman who asked if I ordered ahead or needed to purchase now so he can guide me into the right line. Once in line, there was another very nice and helpful employee who saw me gazing at their rum cakes and he was delighted to speak to me about the menu and we laughed over holiday plans. When I made it the counter the team was quick and efficient, I honestly forgot what I was there to pick up because everyone was so nice. They packed everything up and I was quickly on my way back home.
Directions are clear on how to prep your already cooked thanksgiving meal, and it easily fit into my fridge and freezer. I’m so amazed at how much time I’m going to save this year, and excited at the idea of this being the first in many years of me actually getting to enjoy this special holiday with my family since I won’t be exhausted from a long day of cooking and cleaning.
Thank you for elevating my family’s holiday experience this year Honey Baked Ham Company!
Very busy as people were picking up food for thanksgiving, but staff were friendly and gave quick service. Items picked up were delicious with our thanksgiving meal. Will do it again next year.
I work in the same parking lot and went in today for Thanksgiving sides and rolls, I was impressed with how they were running things fast service even if you didn't pre order, the 2 men working the door and just inside the door where welcoming and cheerful, the man working the end register by the exit was nice and all smiles it really made my day alot better. I was there around 10:30- 11am. I wish I could of got those rum cakes but that wasn't in the budget 😞.
This location has been our family's favorite. Customer service is always outstanding...see yall soon!!
Very fast service didn’t have to wait very long. People are so nice here.
Always our go to place for Thanksgiving and Christmas dinner.we always get the Ham, but need to try the Pot Roast
Best Thanksgiving day turkey I have ever gotten.
Needs a little more organization when they're busy.
This is a wonderful place to work at, I have never in my life met so many kind people before. Excellent atmosphere! Great food! Got that real family feel! Can't wait to be back for Easter! Love you guys🥰🥰🥰❤️💯
Went in here and they LEGIT let us use a seven year old gift certificate!! No problem, no hassle, no questions. So awesome that there's at least one company out there that honors their promises. Then we tried the food and it tasted just like Christmas! At first I thought there's no way a $30 ham could be worth $30....I was wrong! Customer service was also polite and efficient. Probably a line of ten-fifteen people when we came in but we were up to the front in less than five minutes. Possibly even two or three. I can see why this company has been around so long and built such a loyal customer base along the way.
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