Arby's

My local Arby's, it was clean and quick and staff were polite. Today, I tried the new diablo dare challenge. I got the chicken. The food was hot and clearly fresh. I enjoyed the chicken and the heat was actually pretty decent. It's more a smokey heat verse straight out spicy. As I write this I can still feel the heat in the back of my throat. Over all, the new sandwich has a good mouth feel. The chicken was crispy. Yes they do give you a small shake as well. I would order this again.

Ordered a French DIP. Y'know that sandwhich that comes with that awesome aju sauce that you DIP into. I had been craving it since the night before. When I paid for my meal, the very nice person working the window asked if I wanted any sauces. I said just the marinara for my motz, and the aju for my French dip. I had to clarify the aju because it has been missing from my order before, even though it comes with the sandwhich you dip into. Itd be like ordering a beef n cheddar only to get home and find out it has no cheddar. I called to tell the staff that while I'm not looking into coming back for a replacement for my sauce that they should probably make sure that its included as it is supposed to. I was told I was rude and was hing up on. I know for a fact I'm never coming back to this location, just unsure about arbys in general... this store has gone downhill.

This place has gone down hill badly the last couple of months. All new staff, more times that not they have the lobby closed “due to lack of staff” which I get being a manager myself these days it can be tough to find people. But the rudeness of the African American general manager at this location is bad. I walked in the door as they didn’t have the sign up and she yelled out there’s only one of me so a cook behind the counter took my order. She threw my food at me. Didn’t ask if I’d like any sauces. So I ended up very dissatisfied with the food due to no sauce. I think I’m done giving this location a shot. Plenty of other restaurants in the area.