Subway

Ordered 3 subs online. 1 of my subs had the wrong bread when I got home. I called to let them know that I had the wrong bread the guy stated i was lying and that he personally made the sub. I ordered italian herb and cheese and it came on wheat he also stated that I always call and complain when this is the first time I have ever ordered from them. I'm pretty sure this is the owner of the store. This is the worst customer service I have ever experienced. I work in the food service as well. And I can not believe he accused me of lying. I have pictures of my receipt and the sandwich. Wish I could give it 0 stars. I will never order from this place again nor will anyone I know.

You know how you've been somewhere (particular franchise , various locations) a hundred times ,but once in while the food is more than simply good food? You've had high quality food/meals from places but something is different from just high quality ingredients, im talking o.m.g. slap yo momma delicious then take out for lunch? Well the sub (Italian BMT on white bread cause i share a fondness to my whitey brethren lol) from this subway on this day was so good i almost had a single tear roll down my cheek , this particular sandwich should be called simply "Happiness" cause its all i really need to say. For what its worth I truly hope each and everyone that reads this comment has the chance to enjoy there own "Happiness" where ever and what ever your particular meal may be, but this was mine. I got to give this Subway 17 thumbs up. I love to eat and this was fine eatin indeed.

If I could give zero stars I would. This is by far the worst Subway restaurant I've visited! The customer service was terrible and so was my sub. I ordered online and when I got home to eat the sub had toppings I did not request and barely a sprinkle of lettuce on it so I called to let them know I was bringing the sandwich back for a do over. I get there and the lady was very rude and kept saying how she's making the same sandwich over again the same way smh. I told her I didn't get half my toppings and she put things I didn't ask for on my sandwich. After I start eating the sandwich I notice a weird taste and threw it away. I will never be returning there. I didn't bother calling requesting a refund because that lady would have got fussed out today.

Worst subway I've been to. Third time trying to go there. Every single time the staff are very rude, and they act like they don't speak English. Most recent time I went there I tried to get an icee and they told me we're closed... being that 854pm is a weird time to close I said "I just wanted an icee" (this store is in a Walmart and has an icee machine) to which he replied, we don't have any. I look behind him to the machine then back to him and say "OK so for future purposes what time do you guys close" to which he responds 9 or 10 while shaking a hand back and forth. I held up my watch, looked at it, it showed 0854 looked back at him and walked away. Thats the last time I attempt to support that business with my consumer dollar. Also... take note, that there are ZERO responses from management, these people do not care about your consumer experience.

By far the worst Subway I've been to! The folks that work there are robots! No greeting of any kind, no smiles, nothing; dead face. Then I tell her I want a salad, she rolled her eyes! I told her what I wanted in the salad. I specifically asked for a few onions; I got two. Same thing with tomatos. I asked for Spinach and got fewer than 10 pieces. This salad was the smallest I've ever had. It did not even come up to the top. Cheap skates! If you don't want to be in this business - QUIT! You're certainly not a place I will ever go to again.

The owner, Mr. Patel, is dishonest. After placing an order online in efforts to order 4 subs, I was only able to order 2 which I paid for online. Spoke to an employee on the phone regarding the dilemma and she advised me we could address it when I arrived. Upon arrival, another employee explained the BOGO Footlong advertisement and advised me to place a 2nd online order. I understood and attempted to place the order. The online app was experiencing issues and would not allow me to complete my order/payment. Mr. Patel was summoned by his employee to assist and provided me a # to call regarding the matter. After being on hold over 15 minutes, after the last 15-20 minutes of attempting to place the 2nd online order, a representative stated my acct was locked. She unlocked the acct but stated I would have to wait an hour before using the acct. I informed Mr. Patel I could no longer wait and would like a refund--mind you I never received any sandwiches at all--only 2 cups for drinks. Mr. Patel asked if I was sure and stated the sandwiches were already made. I reiterated to Mr. Patel I needed 4 sandwiches versus the 2 to ensure everyone ate. He stated ok but informed me only corporate could refund online payments. Confused, I asked him was he sure. He restated the same thing regarding corporate. I asked him for a # to call and he stated it was the same #. I called countless times. Either no answer or extensive holds. When I did finally reach someone, I was told that was not the # to call for a refund. I researched corporate online, found a #, and learned I needed to call back the next day as they were closed. The next day after a few attempts, both the operator and 2 reps in Customer Care stated Mr. Patel knew he was required to refund the $ to me as his store was paid immediately once my payment was confirmed with the online order. The rep contacted the actual store as well as Mr. Patel directly on his cell while I stood inside the store and was on the other line, and informed him of his obligation of repayment, and directed him to contact me. Mr. Patel acknowledged and stated he would contact me immediately. Mr. Patel has yet to contact me however has my $ and the food I never received. Sad I had to file 3 complaints against him, open a fraud investigation with my bank, and expose Mr. Patel's dishonest tactics to the world. Why Mr. Patel thinks I am going to allow this unjust, discourteous behavior is beyond me. The sad part of all this is with this review, I see I am now in a long line of dissatisfied patrons. Sad, Mr. Patel has and continues to poorly represent Subway. Recommend corporate have a meeting with Mr. Patel in efforts to remind him he is not representative of only himself-Subway is suffering from his lack of integrity, professionalism, and morals. Too simple to refund my $. Not sure why Mr. Patel is making this difficult and telling me and corporate two different things. Guess we'll eventually get to the bottom of this because I plan to call corporate daily until this is resolved.