Donatos Pizza

:) im so glad that I didn’t choose to eat anywhere but here tonight. the place was clean, the food was fresh & the customer service that Nolan and the staff provided was truly amazing. he suggested the hot honey pizza and it tasted great! it’s honestly a breath of fresh air to eat out these days and have an all around the board good experience AND be treated with kindness. thank you Donatos !

Dinner, weekday. Pie was scrumptious. The staff. Really friendly and keep the place clean!!! Very nice basic dining room, quiet , we were there on the later side. Overall great job, this is the second time I’ve been here. Order at the counter, get your drink and sit, they bring the pie to you. Thanks guys!!!

Donatos is one of my favorite pizza chains. They’re few and far between where I used to live, so I was pleasantly surprised to find many out here in Columbus! Kenny road location is the first I’ve tried out here and the food was great. Went through drive thru pickup so can’t review regarding in store and employees but received great service in drive thru.

Donatos has reliable and tasty gluten free pizza (pro tip: tell them well-done bake). Took off one star because their loyalty program excludes those that need a gluten free crust. "Free large pizza" or "free personal pizza" doesn't work for our family when gluten free pies only come in medium. The price surcharge for gluten free crust also seems a bit excessive. Still our most frequent place, but not perfect. EDIT: added the fifth star for Donatos replying with instructions to accommodate gluten free loyalty rewards

With the Northwest BLVD Upper Arlington store being closed at 10PM for the majority of the week, this is the alternative for a later night slice. It does come with some issues, though. This store cannot do deliveries to parts of UA towards the store on Northwest BLVD. This means that while the store is within a reasonable delivery distance, it is required you do a pick up. It seems that the other store closing earlier is fairly recent because this store not being able to deliver to the area is really unfortunate. I hope corporate considers exceptions to the zoning so that deliveries can happen when the Northwest BLVD is shut down. Other than this issue, the store is great. The employee I dealt with was very polite and did get my order correct. He was able to explain respectfully the issue that prevented delivery. The pizza was fresh and hot and really good. Definitely recommended for the area. Consider you might not have delivery options though.