Tim Hortons

I went on a Monday morning and it was just fine. Got two bagels that were great, The place was clean and the people were kind. Only reason they lost a star was that they ran out of peppermint syrup, which I thought was strange that early in the day, but they did offer an alternative of just using the peppermint bark for the latte instead. I passed on that, but I did appreciate the attempt to make it right.

I just wanted to give a shout out to the staff today for their amazing service and customer service for that matter. I did not get anyone's names, but this morning I had a huge order since I pick up breakfast for our sales team on the days we have our big meeting. They were super nice about me adding more items onto my order in the drive thru on top of preparing a mobile order I had placed. They of course directed me to come inside and pick everything up, which I happily obliged. The lady inside helping prepare everything else for more was absolutely outstanding, super pleasant to speak with and I just couldn't have been happier with the experience, especially considering the work economy currently. The very last thing I want to shout out is when I left, I realized halfway to work that I forgot to get a receipt which I needed to turn in. I called the store and immediately someone picked up and was able to help me by texting a picture to me. They were extremely kind in the message, as well. I wish there was more I could do for the crew they had this morning, but please make sure to recognize how awesome they all were!

Drive thru time good, friendly associates and service. My order was taken incorrectly, received a bagel,egg and bacon with the 'new maple glaze', decided to try it since I had it. One bite and the glaze was like thin syrup out of a bottle, dripped everywhere....had to go home and change my shirt. *I did take it back to the drive thru, they were kind enough to replace it with the original bagel,egg,bacon - plain that I ordered. If you a maple-glaze person, just have a napkin ready......