Starbucks

It's like this Starbucks and the one in Sandhills are competing for worst store in the area. Terrible service, rude/lazy staff, and unreliable products. They consistently screw up orders, act ignorant when you attempt to correct them, and are uneducated on Starbucks' policies. I understand the Kroger is probably scraping the bottom of the barrel when hiring employees for this location but if this is the best you have to offer, you're probably better off closing the shop and further investing in quality improvements and quality employees.

I bought this cup last week from this store. I am very aware that I should have checked the merchandise before walking out of the store, but I got excited because the Starbucks I work at had run out of these cups weeks ago and I wanted it!! When I got home and went to wash it, I realized that it was cracked all the way around the top, inside. So much so that it rattles. It is completely unusable. Merchandise is supposed to be checked regularly and this should have been pulled off the shelf. (Pictures have also been posted)

Very unprofessional! I came with a few Other people. No greeting or anything. First Starbucks I’ve ever went to that the workers looked like they hated their job! I’m waiting while for the woman to take my order while she’s talking to her coworker about whatever! Didn’t ask if we wanted our receipts. While we are waiting for our drinks the two Ladies that’s working is talking loud about personal things. So unprofessional. No thank you or anything. I will never come here again! If I can give 0 stars I would do so.

This is Starbucks right??? I’m Standing there then the cashier Takes my order ... I said I want the first drink with coffee .... She says ok and looked over and asked her co worker if they had vinti cups . I then order the second drink (it has coffee ) cashier looks me dead in my face and mumbles “I’m sorry we don’t have any coffee filters today to make anything with coffee . Lol what???

The wait time at this location is terrible. The employees' customer service skills are very poor. The one who's supposed to take orders & payment mumbles like a mumble rapper only worse. The lady making the coffee has longer fingernails than the Claws cast. She took entirely too much time trying to put lids on the cups. I finally had to tell her nevermind bc I had other errands to do.

I always have a positive experience with this group. I usually grab my Starbucks in the morning and the morning crew is always an absolute pleasure. Because I have become a regular they are familiar with my usual drink and will ask me before I make my request. They move swiftly and the quality of my order is always best.