Preston Van Horn
This might be one of the worst Chipotle’s I’ve ever been to. I’ve been trying to give this place a chance since I like Chipotle but today is the last time I’ll ever go to this particular location. The employees don’t care about the quality of the meals they prepare and carelessly assemble orders.
Today, I watched an employee put together messy soggy taco’s in a hurry, realize his mistake and instead of starting over just wadded the “taco’s” into tin foil. I feel bad for whoever actually ate the food he put together. When it came my turn, this guy literally put the burrito together as if it were a snowball. I was stunned and I just left after calling out his obvious carelessness. The employees appear completely unaware of these shortcomings.
If this were a one time deal it wouldn’t be an issue, but this happens all the time. I’ve seen multiple people refuse the food that was prepared when they see the final product.
Absolutely ridiculous but kind of funny if it weren’t for all the food being wasted…
Adam Massri
it is one of my favorite location. I am leaving this feedback for the restaurant awareness and improvement. the last three Burrito orders, rice was not cooked well, it was hard. thank you for your service
Stephen Owens
They have a market cap of $41.5 B and still had the audacity to give me this small of a side of guacamole.
Jeff Harms
I ordered from the app for take away, this is the second time in a row that might order is not even what I ordered. Missing toppings, incorrect protein, incorrect rice. There is no way to talk to anyone besides the app, which only apologizes and gives you a by one get one offer. This is completely unacceptable. What a disaster of an operation!
Michael Koenig
Consistently one of the worst Chipotles in Chicago. Most of the time the order is wrong. Portion sizes are small, the food is cold. There are plenty of better options in the area for a fast casual lunch.
Michael Dos Santos
I’ve lived near this location for roughly two years and the last couple of times I’ve gone have been extremely disappointing. The burritos are not properly wrapped which makes the food fall out and I don’t know if it’s the quality of the food or the conditions but I genuinely feel sick after
Girish Shah
Portions served as if they were being rationed, no fajitas available at 4 pm, and the lack of clean tables to sit at ...... did not my meet my expectations of a Chipotle station....... and that is indeed a rare experience !!!
Arsenio Aguirre
Don’t pre-order here. Out of the last 10 times I’ve preordered thru the app, the food is never ready by the time the app lists. I even started going in 10-15 mins later than the app states the food will be ready and it’s still never done. What’s the point of preordering when I have to wait and watch people pass me while I wait for my food? Go in person and order at the line. It’ll be much quicker.
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