Came into this 7-eleven on February 20th, 2021 around 2pm. After not having power or water for 72 hours following the winter storm, we had searched all over Austin for water and couldn’t find any. Came into the store and every employee was working hard at restocking the empty shelves (all wearing masks correctly) and said hello as soon as I walked in. When I saw they had water I asked if there was a limit on how many I could buy, and of the employees told me I could get a whole case. He immediately dropped what he was doing and went to the back to grab me one. We got enough water for 3-4 days at retail price. Seriously took a huge stress off of me and my family. Hats off, friends, y’all took great care of me today! Many thanks!
Want to give a big shout out to Brittany! I went in Tuesday evening 8-27-19 after being turned down at a competitor store for having a larger bill. She not only accepted my bill but assured me I was always welcome! Y’all are lucky to have her, she was upbeat and very welcoming!!! I will definitely come back from now on and not be going to the competitor store!! Thanks again Brittany you rock!!!!!
Manager John was amazing! I ordered through the 7Now app which is still fairly new and my order was completely wrong, but he was very kind in fixing the situation! Thank you very much!
I really like coming to 711 an they have good deals on food and drinks and very good customer service very fast an amazing personality that theses employees have if I needed help finding something they are on there A game of finding what I was looking for they have been my super heroes an I give them a 100 stars if they had a button for that I enjoy the store I spend hour or 2 there for lunch John is a good manager there he handles what he can but gets the job done an Sherry is a good greater an Regina is a good sticker on getting things in order it's a good store an a good environment for people when they run off panhandlers good store
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