5 stars, not for being the most amazing thing I've ever eaten, but for being exactly what it needs to be as a cheap, fast, chain sub shop. Consistent, good quality, quick, friendly staff, decent seating and ambiance. Great prices. Good menu variety.
They had a steady lunch line, and Bailey was efficient and methodical handling set-up of both of my sandwiches at once, and no mix-ups. Great work, Bailey!
TLDR: exactly what you expect, and you get what you pay for.
For food I had the New York Italian. The sandwich was pretty good. Bread was soft but just chewy enough. The meat was flavorful lettuce crisp. The whole nine yards. The thunder sauce really helped bring everything together. They have a selection of both Vickies and Lays chips.
The location is a bit dingy. Old linoleum, faded paint, etc. but it was clean, just in dire need of a facelift.
The people behind the counter were more than polite, so no issues there.
Still the same. She forgot my order after telling her twice and remi ding her along the way. Still wrong. Good sandwich though.
Service was 4 Stars
Ambiance was 4 Stars
Food was 4 Stars
Staff attentiveness was 4 Stars
Location 5 Stars
I’ve been to this location several of times, mostly for lunch with my wife’s prior to baby appointments and they are extremely consistent.
Good subs, good prices, an Austin classic. Always add sprouts.
Wonderful fresh sandwiches but the person making it is key! Hit or miss among the locations around Austin but always hopeful. The fresh baked bread and everything is always very fresh:) Parmer is good, usually Pflug location is great, just depends on who you get so be as specific as you can be!
Rex Bruton (Steel Grooves)
+5
The staff at this location are very friendly and polite. I don’t feel eyes rolling or huffing & puffing like the burnet road north store. Food is classic. Please keep up the good work!
I donated plasma then came here for lunch. As I was ordering my food, I felt strange and passed out. The employees and patrons of this location stepped up and took care of me. I really appreciate everything they did to keep me safe and for calling an ambulance. I'm fine now and really appreciate the kindness and care. You all deserve a raise! And your tuna fish subs are my favorite!
Great service, no lines. Fresh made customized subs. Local. Youth. Love the turkey sub + 2 slide crispy bacon. Teen addition good protein. Affordable
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