Subway

This was the second Subway I visited today. The first one on Parker and Yale was locked with a hand written note on the door that said only "25 min break" no start or end time. When I initially went to the door, there was a staff member in the lobby who did not even acknowledge me. It would be one thing if they would've told me they were temporarily closed, despite it being in the middle of the day during open hours, but no, I was simply ignored. So, rather than wasting my time waiting or spending my money there, I decided to come to this location. Despite my irritation from the experience at the first location, I was pleasant to the person working at this location, paying careful attention to please, and thank you. I was not greeted. I had to repeat myself multiple times during the order process. The staff member was visibly annoyed that I was ordering two sandwiches and not just one. The staff member acted like I was taking money from her pocket when I asked for extra tomatoes on one sandwich. After I paid for my order, I thanked her. I received no response, no you're welcome, no please come again.... nothing. I hate to say it, but over the last few years, I've noticed a serious lack of customer service at most Subway locations. Sad, I worked at Subway as a teenager, and it had been a favorite of mine. I won't be going any longer. I think staff should remember, if you don't have customers, you don't have a job. Photo from 1st location

Basic rule of thumb: If you're going to work while you're high, don't overdo it. Keep some part of your brain functional so that your random questions about imaginary sandwich choices are kept to a minimum. Basic rule of thumb 2: If you're going to listen to an obnoxious podcast while you work, be sure that your customers are interested in standing there listening to a stream of angry profanity.

When we were there we observed an older gentleman I assume was the owner helping out.He was in such a bad mood it was palatable. I felt sorry for the staff. He even lectured a customer not to touch the glass on his counter. The poor lady didn't realize she was doing it . He made the experience terrible