Ihop

The restaurant had an awful smell. It wasn’t chemical. The service was questionable. I went to pay and stood there about three minutes while the manager ignored me with my bill and cc in my hand, then finally she yells at the waitress to come cash me out never looking up or speaking to me. The food tasted good but the coffee was warm and weak.

This is the best IHOP I have ever visited!! The staff (although short staffed) was on point from the beginning to the end! I went twice within 5 days of visiting Thomasville GA. 1st time take out, food was delicious. 2nd time we dined in, also on point and awesome. Cliff is an outstandingly awesome person and an asset to the company! Also, a shout out to the cook (who I believe was the manager on duty that evening) our food was made with pride and my picky eating 5 yr old eat more then she normally did and then some! Which says something about the cook. Orders were accurate and the restaurant was very clean. Thank for a great dining experience!

I have always liked to eat at IHOP but today’s experience was not good (Father’s Day). We were there by 7:45 AM and one of the first to be seated. There was only one waitress on and no hostess. We were finally told, by the cook, to seat ourselves which we did. After waiting about 15 minutes we were asked what we wanted to drink. We both chose coffee but it took another 15 minutes to get it. In the meantime other people were coming in and three more waitresses arrived. A couple came in and sat in the next booth to us but were completely ignored for at least 45 minutes. We had already placed our very basic cooked breakfast order but it still hadn’t arrived. We had been sitting there now for one hour. The couple in the next booth motioned our waitress over and asked if they could at least get their coffee. The waitress informed them (the only white waitress there, I might add) that there were people before them and that they would have to wait. I was a TRAINED waitress at A Denny’s restaurant and was shocked at what was going on. After waiting for about one and a half hours for our food, we walked out and won’t be returning. I have been visiting IHOPs since 1965 when the waitresses had to wear the pale blue dresses with white colors and cuffs rather than the “wear whatever you like” way they dress now. I suggest you start training your waitresses and do surprise visits to some of your restaurants to see if they are following through with their training. We, and others, won’t be back until we hear that there has been some improvement. Lilian and Lamar Brown, Thomasville, GA.

Worst service ever! Went to sit down they told us to follow a girl and she went straight to the kitchen ask where to sit they said anywhere and after 15 mins they never brought us a menu or took drink orders and the floors were plum nasty and sticky. We usually go here weekly with no problems but won’t be returning.

I visited this morning from out of town. It started out very pleasant, no wait for seating, didn't wait long for my food, my server was very kind. But then I had gotten syrup on myself and retreated to the restroom to wash it off and when I exited the restroom I could clearly see that a different woman was wiping my table. She had done cleared away all of my food. I guess she had decided that I was done .I was very disappointed with that. I didn't get to eat my food. I left no indication that I was done, other than going to the restroom.