Taco Bell

Ordered $28 worth of food on the app, drove there and they couldn't find my name and claimed they can'took up orders via the order #. I literally could see my order progressing on the tracker and said they were preparing my order. The manager said there was no such order. After leaving I could see much of my order being canceled or soothing to "item no longer available" . The order was being prepared which makes it impossible to cancel in the app and the management there was of no help. Quite the opposite. They really need to completely restaff or just close this location and give up. I know it was my final attempt going there and several neighbors agree.

The taco bell on college Dr we the food chain here in va is awful. They ran out of the cherry twilight flavor slushy and they didn't inform me instead they mixed to other flavors together. They also gave me the wrong size and the lady in the drive thru on 10/25/2021 @2:15 pm was rude and has a whole attitude when my husband tried to get the correct size. Never again. They don't deserve a star.

A new issue every single time. Hour after opening in the morning? "Nobody here" while you see and hear the staff inside just hanging out. Hour before closing? "We never received your order" and they promptly cancel it. Ordered anything custom? You're getting it exactly how it comes on the menu. Management is either oblivious to how the shifts are run, or are a part of the problem here. Don't bother. It's worth the 5 minutes to drive to any other Taco Bell nearby.

Stopped for food before work, went to try to go through drive through. Young lady informed me it was closed and that i was able to come in and order. Placed my order at the kiosk and enjoyed talking with the gentleman and lady were so kind and polite. Dont be rude to these people running tb they are doing all they can. Thank you so much you two today.

2/6 8pm. Ordered a mobile order over an hour before they closed. When we got there, all of the lights were off and we could see the employee leaving her car and walking in through the front of the store. When we went through the drive through, she said they were only accepting mobile orders and door dash orders due to being understaffed. When we told her we were a mobile order, she said they had no mobile orders in their system and couldn't look up our code. The second we drove away, got an alert that our order was canceled. It was definitely intentional and we could hear her laughing.

Every time we come to this Taco Bell we have a problem. We did the mobile order with only 4 items ahead of time and we were told to come up to the window. We got our drinks and we were told to park in the front to wait for our food. It took over 30 minutes for us to get our food. Definitely not coming back.