I use the mobile app and, though the food is always tasty and mostly hot and fresh they too often forget ingredients and items. French fries are sometimes cold and soggy. Nuggets are sometimes stale and tough to eat.
I was there probably a couple weeks ago and because it was short staff they had to close inside but there were still people inside and my five-year-old didn't understand why we had to leave! The girl that was working that night was so apologetic and hopeful when we came back a few days later not to mention grateful that she gave my 5 year old a complimentary Frosty! WHICH SHE WAS NOT OBLIGATED TO PROVIDE! AND I WAS ALREADY A RETURNING CUSTOMER SO IT WASN'T FOR THAT! I think she had just recognized my 5yr old and I,as newer neighborhood regulars,and she GENUINELY FELT HORRIBLE for HAVING to ASK us to leave! ANYWAY,.. I think this Wendy's has superb help and great food! Frequent as often as possible!! They also have a very quick drive thru! As well as nice outdoor seating with umbrellas,which my lil bit and I use constantly! And I know this is gonna sound snooty but they also have more than ONE BATHROOM,and they are VERY CLEAN! AND ROOMY FOR CHANGING KIDS AND WHATNOT! Just saying!😉
This is a nice building and is relatively clean. They have several electronic kiosks for self-ordering but, unfortunately, they are very slow and glitchy. The food was pretty good, though the staff messed up on several items on my order.
Such a great quick bite, and so much more affordable than most places in the area. Frosties are the best!!!
The store looks amazing since the remodel. Staff are very friendly and food comes out fast.😁👍
Pretty good! Good managers! At night (the only time I really go) there’s usually a manager at the drive thru and they keep the show running! In and out; quick hot food. If you’re making a special order, check your bag before lashing the window and the burgers have been a little underdone a few times hence the missing star. Aside from a couple of hiccups the service is almost always superb! Would recommend
+It always amazes me how quick the service is at this place! -They do focus on the drive thru so dine-in service takes a bit longer. +The dining room is kept clean and has nice, solid wood, tables and seating. -You have to get an employee to unlock one of the restrooms for you and there is no lock on the inside. So, concern would be that an employee could potentially unlock and open the door for another customer... +The staff is always friendly and will work quickly to resolve any order discrepancies that may occur.
The drive thru line was long, so I went inside to order and got my order very fast. The strawberry frosties are a must try!! Way better than a soft serve from another fast food place... 😏
The "Son of Baconator" and Asiago Chicken are always good. But even a single is tasty. Fries are (in my opinion) better than McD! Overall a bit pricey or I'd go more often.
Wendy's has really stepped up their breakfast game. Was super happy with the chicken biscuit breakfast sandwich. Chicken was the best I have had from anywhere in a long time. Very fresh. Super tasty. Would definitely recommend going to get one!
Make a reservation
Order online
Find the best restaurant in Santa Rosa
An error has occurred! Please try again in a few minutes