Sansei

This employees were so rude to my wife after she ordered a plate just pointed to the grafic of the combo, one of this employees (Asian woman) replied so rude yelling at my wife to say the name of the plate. Anyone wanted to say the name of the Rude enployee and said there’s no supervisor on duty. The other guy associate when I was taking pictures for this review just kicked us out

This used to be a great food restaurant but now they just give you a bowl with 1 shrimp and like 6 burnt pieces of meat. The meat looked like the coal you used at barbecues. They have really bad service they talk to fast you cant even understand them. One of my friends got a bowl and she ordered shrimp and meat and only got 2 pieces of meat, she tried to complain and ask for more but all they did was yell "I dont know, I dont know!" Am disappointed all I wanted was food like they USED to have, this was my first time at the mall since it reopened. (Update: sadly I still have more to add, they definitely are not the cleanest place. Asked for sauce and I got 2 packets, I know I can just ask for more but the lady was in a bad mood, so didnt. Wouldn't recommend.

My son and I went to Eastridge mall the other day and decide to buy dinner from the food core. I chose Sansei Japanese Grill - It looked very good and the amount of chicken and beef was a nice amount, enough for 2 ppl. I got home, super excited to eat it, and oh boy was I DISAPPOINTED. It was AWFUL, and tasted like "Liver and Gravy" instead of Teriyaki ....the meat had to be old being it was mushy like Liver as well, just horrible. They need to shut down. I definitely do not recommend and tbh I should have taken the plate back and got a refund being it cost almost $12.00. NEVER AGAIN - Worst Japanse Grill ever