Excellent customer service and great ice cream! Will recommend to anyone who loves good ice cream!
Delicious gourmet soft serve ice cream. It's even fun to watch how they make it, using liquid nitrogen!
Cute little ice cream place, I had the pumpkin spice ice cream with chocolate crispies on top. The the pumpkin spice taste was perfect. There was a short line that loved fairly quick and my order was ready pretty fast. You can also watch your ice cream being made. Which was fun. I’d definitely come back.
We visited at night and, as always, there was a line already forming. It moves fast and gives you time to think about what you're getting once you reach the register.
In my opinion, the cones are the best thing they make here, they're crunchy, thin and delicious!
We tried their seasonal pumpkin spice flavor and were not disappointed. It was very good!
My one complaint is that you can't pick more than one flavor.
Santana Row in San Jose. Vanilla ice cream from Smitten tastes just like homemade. The flavor is so smooth and creamy and sweet. They make it right there in-store. You can look through the window and see the ice cream maker churning. For ice cream fans, you have to go and try it
The ice cream was pretty good, it has a bit of a buttermilk flavor, which you may or may not like. Also it’s not overly sweet. Great texture, and the experience is very cool, getting to watch them churn in front of you.
The ice cream is very smooth and buttery. The waffle cone is also very good. It is not too sweet but is filled with flavor.
I would highly recommend this ice cream shop to anyone looking for a sweet treat. The atmosphere was inviting, the staff was friendly and knowledgeable, and the ice cream was top-notch. I can't wait to go back and try more flavors!
Must try chocolate ganache with almonds
Roasted banana ice cream with strawberry cream
Made all in the one building right there. Super delicious, super fresh tasting. Delicious! The beautiful two ladies that took my order and made my ice cream were real nice. Great conversation, great smiles, great service! Definitely will visit again next time I'm here from Santa Cruz.
Our favourite spot after dinner whenever we are in San Jose... Their ice cream is so creamy and smooth and just melts in your mouth, if you are an ice cream lover you'll love it
The ice cream were tasty. I wish they had more non dairy options besides the chocolate vegan pop.
Yummy yummy icecream! Pretty quick service regardless of the long lines. It’s a crowd favorite and it’s always lovely to get icecream and walk around the block. We tried the Brookies & cream and the strawberry with chocolate sauce. Both lovely!
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