Applebee's

Anjelica and manager Ty exceeded my expectations tonight. I ordered curbside to go which I never do and I did order a lot of food. They were very punctual and got my food out right away when I arrived. When I got home I realized that they forgot the two sides of fries I had ordered. Any other night I would’ve not of cared but this is all my two daughters wanted. I then proceeded to call the store and tell them right away about the mistake. They were very apologetic, kind, and quick to solve the issue. Ty asked me if I’d like to return and pick up the fries, and also throw in a couple complementary desserts for my time to come back to the store. I was very pleased with this and I will definitely be returning and doing curbside to go in the future .

I'm giving 5 stars for Tracy. She was running circles around all the staff and had a great attitude. Customers were having to come up to the bar because of others servers and even the manager were standing around chatting. We love coming to Applebees, but the newer staff should step it up. Tracy was a trooper - She gets 5 stars.

I placed an order and it was $23. One out of the two things I ordered did not come. Uber eats refunded me $5 for the trouble. What good does $5 do me when I ordered a $23 meal and didn't get half of it. This is not an Uber issue this is an Applebee's problem that continues to happen constantly with takeout. I called to let the manager know. I spoke with a friendly gentleman who said he would get the manager for me and then he hung up on me.