Me and my wife were passing thru Richmond and stayed at the residence inn around the corner. Gave it a blond try and it was top shelf. We were tired from long day of driving and got our food to go. The bartender could not do any better of her job and the food was great
Very good food at a good price. Our server was very courteous and was very good at making our time there pleasant
A nice chicken tender wrap lunch for $9.99 The bench seats could do with a refurbish as all very torn and tired.
Went for date night with the husband. Best date night in a long time. We were greeted and set immediately. Our server Dawn was amazing and made us feel welcomed and important. The food was amazing steak cooked to perfection. The cocktail was a lil strong but well worth the money. Overall an amazing experience will be returning for more date nights. The only problem we reality encountered was or main dish came out before it appetizer. I thought appetizer before main dish. Had to being them home.
Our lunch at O’Charley’s was exceptionally good. Our waitress, Keyosha was one of the best servers we’ve ever had anywhere. I was visiting family in town and I wish I lived closer to this restaurant. I’d definitely dine there again!!
My Service was Excellent and the Food was Delicious!!.. It Was Very Cheap to Eat here
Best experience and food!!! Loved everything!!! Customer service was definitely on point from walking into the restaurant. Our waitress was the best!!! The food was delicious!!! The manager was also helpful. Not due to anything bad but just wanted to ensure we enjoyed our time. Kept us updated on our food, the waitress kept our drinks full, and we left full, satisfied, and happy. Wasn't expensive at all!!! Will definitely be going back. Hopefully we can get the same waitress again
I don’t know what they use to clean the tables but it was sticky and gross. It got cleaned again and still was sticky.
Our server was friendly but as we took our time deciding what to get he seemed to be more and more frustrated coming back to our table every 4 minutes and even stating that we seemed to be in a ‘math test’ situation, it made us really anxious.
The food was ok, the bread they serve was the best thing followed by the nachos that had a lot of topping on the top but absolutely nothing as you go through. The honey drizzled chicken is good as any fried chicken is but way too heavily breaded for my taste.
EDIT: I sent the email and there was a follow-up and compensation on my review. Kevin helped me and was very nice. Couldn’t ask for more! Thank you.
The food was really pretty good, though salty tasting to me, but I am on a low salt (no salt) diet. The service was as good as could be expected due to staffing issues. Our waitress was a gem.
I had low expectations for dinner here... I was so wrong! The burgers were huge and cooked to order, the toppings were fresh tasting (Excellent pickles!), and the fries were equally as good! They also had sweet potato fries which stole the show, unfortunately they no longer serve them... It was so good, I went back again 2 weeks later, and we rarely order from restaurants these days. Did I mention it was about $35 for 3 meals?? Don't sleep on Charley's!
Stacy, the amazing Bartender, is AMAZING! She is kind, and a master of multitasking. In addition to taking care of me at the bar, she managed the seating area nearby as well as worked the curbside-to-go operation. Stacy is a WINNER!
Super great service and yummy food! Great experience!
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