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Many reviews had so many negative posts,I was afraid to attend this place with my family. Would we get enough food, respect from staff, have to wait long to eat, ect.? All the above surpassed our expectations plus more!!. Friendly staff and a fun manager that knows how to get things done.( as I watched him take out every single bucket from the window)The buckets full of flavor ..mine with just butter/garlic-but 2 family members of mine asked for magic dust and it definitely was magic( their mouths !)All you kept hearing was Mmm. It was my 33rd birthday and even had my birthday sung by all the staff! Along with free cheesecake. Hell yea haha. Look guys I came there hearing you don’t get enough food , so some of us over ordered. I thought the prices were correct in what you’re receiving. If you want all you can eat crab legs go to Captain George and wait at some buffet.Whether it’s the new manager with new staff. Give it a try before you judge with this new turnaround. We received upmost respect,and love. Best 33rd birthday! I will never forget.
Ps some idiots said they don’t give free crackers for crabs when they do! Gooooo Crustaceans!!��� worked so hard for change and it worked for us.
Tried the magic dust with clams, shrimp, and snow crab and it was full of flavor. A little too spicy for my son so we ordered snow crab legs prepared with lemon pepper and garlic butter, which was also really tasty..
The service was slow. There was only one waitress. Food was ok. The fried oysters were bland . Taste like they came straight from the ocean to the grease. I had Coops Combo which was well seasoned, just something about them shrimp made me not eat them. House of love was good.
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Very satisfying!!! This is the place where you want to be if you love seafood. You can order individual type of seafood by weight at a market price, or you can choose from the Preset Buckets. Deep in the Ocean was one of the choices. There were six of us, we end up ordered five Deep in the Ocean with 1/2 lb. Dungeness Crab, 1/2 lb. Snow Crab, 1/2 lb. Shrimp, and 1/2 lb. Mussels. We each chose our own seasoning and the spiciness. The seafood was boiled in a bag with your choice of seasoning and complimentary corn, pork sausage, and baby red potato pieces. My mom and I shared a bag and we still had five pieces of shrimps left. However my husband finished everything in his bag and was very stuffed. I loved the mussels and thought the shrimp tasted rubbery and didn’t like the fact that the shrimp poop was not cleaned out before cooking. The seafood was very fresh and season was perfect. I highly recommend this restaurant. Please note that service fee will be added to the bill automatically for table of five or more. After tax and tip, the bill was $200+. Not a cheap meal for sure.
Absolutely love this place :) The server was the sweetest. The seasoning and its spice levels are one of best in town. We always feel welcome and love trying new things on their menu
Seems like a Mom and Pop run place. Pretty average prices for their type of seafood. Our waiter was nice, but a little scatterbrained. Forgot our hush puppy order, that he blamed on take out orders, did bring us some near the end of our meal. Kept forgetting to bring us a water, when we asked as well, but just a couple of minor things. Thought the food was cooked pretty good, all was pretty tasty. We got some boils with their homemade seasoning. Been twice and always seems to be a wait, so be prepared.
This is such a vibe..... our waitress was super friendly and super attentive! The food was amazing the drinks definitely were strong, I thought the atmosphere was just so welcome and! My fiance and I are of the lgbtq+ community and we definitely did not feel uncomfortable. We also saw quite a few like-minded people and the facility. The music was great it was just a very nice cool place to just have dinner and relaxing so welcomed! So I'll definitely be going back there!
OUTSTANDING CUSTOMER SERVICE!
First, "Thank You," TRACY, for providing outstanding service during our first visit to Crustacean Boil N' Grill! TRACY made us feel like her personal, honored VIP guests! She was friendly, very caring and provided professional, customer-focused service throughout our dinner.
Because of the excellent service we received from TRACY and the DELICIOUS hot food (fries, oysters, etc.), we will be back!!
Excellent food, great service. Everything tasted great but the shrimp were the best to me. The spicy stuff was seriously hot and I am a fan of spicy foods
Update Sept 2018 my favorite new order is to just get 2 lbs of shrimp and ask to double up on the susage, potatoes and corn. Also I get he entry level heat which is just the right amount of spice.
It was freaking amazing!! The food is delish and the service was just as great! I will defiantly be back! I had one of the preset baskets and my husband had the wings and gumbo. I’m in love with this place!!
Food came out super fast and was delicious. First time eating there and I was impressed. The drinks were good and waitstaff was great. Definitely will be back.
I loved this place! The staff is very attentive and really helps explain the menu. I got the magic dust seasoning on my seafood and it was really good. They did say it has the kick of Texas Pete but I would argue it's more mild than that. I did wish they put more potatoes in the bag but that's okay. Also, the hush puppies are worth the extra money! Nevertheless this place is really tasty and it's a rare find in this area!
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