Jack's
2539 Cobbs Ford Road, 36066 - Prattville
Fast Food
Verified Dish
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Google Reviews (8)
Awful experience. Awful service. Had three people “working” if you can call it that. Service took forever. Dirty tables everywhere. No ice. No tea. The trash can was missing which you couldnt tell till after you three stuff in the hole. Which obviously had happened quite a bit as there was a pool of soda leaking out of the trash box doors. I didnt even try the bathrooms, I was scared to. If their dining room is that dirty….just saying…
Don’t waste your time or money.
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Employees at the drive thru have disgusting attitudes. Wouldn't let me finish ordering, no cars were in line except me. And messed up my order after deatailing it back to me 3 times bc I wanted to make sure it was right due to food allergies. Terrible. Will never give my business to jacks again bc this is becoming a reoccurring problem. 20 bucks on 2 meals to be dissatisfied and left feeling upset. -0/10
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The lady taking the order was rude and impatient. I had special requests with a couple of items and it didn't get fulfilled. But the atmosphere other than the food and the service was clean and welcoming.
Google
The food is good! But the person at the counter taking orders clearly hates her job. Not customer friendly. And don’t ask for anything. Catsup. Jelly. Etc… you think have worked them to hard. Like the not the service….
Google
Burger looked really good. The taste was just plain, 2 slices of bacon is not enough, and fries were just warm and really thick which made them mushy in the middle.
Google
Took 20 minutes to get a sandwich that was wrong. Then when asked to make it right it was only partially done correctly. Cole slaw needed more dressing. It was very dry
Google
Awesome hamburger joint they was super friendly very clean and u couldn't ask for a btr meal got the number 2 with bacon and wanted to get another one before I left.. awesome job guys
Google
Better than Hardee's 🤷🏾♂️ hands down. They've only been there a short while, but they have replaced Hardee's. They need to build a Jacks next door to every local Hardee's so that Paradigm Management Group can see how it's done. Fresh food, better attitudes, and better prices. Not to mention, YOU CAN GO INSIDE AND ORDER/EAT!!!
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📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Bruster's Real Ice Cream | 87% | 4.5/5 | 4.5/5 | 1,186 |
| Publix | 92% | 4.7/5 | 4.5/5 | 1,258 |
| Firehouse Subs | 76% | 3.9/5 | 4.5/5 | 354 |
| Milo's Hamburgers | 70% | 4.1/5 | 4.0/5 | 763 |
| McDonald's | 70% | 3.4/5 | 3.5/5 | 1,449 |
| McDonald's | 70% | 3.5/5 | 2.5/5 | 1,715 |