Taco Bell

Definitely seeing improvement with speed and accuracy of orders. I take a break just because of the construction and traffic and a few times where I had to go back through to get orders fixed and decided to try it again. This time everything went well food was made well and I was very happy with how things went. Looks like I can start coming back here again.

Incredibly slow service at this location, especially if you order ahead online. I’ve ordered ahead for in store pickup twice for a 30 minute scheduled pickup, and once for ASAP. Each time I’ve arrived after 30 minutes, and had to wait an additional 30-50 minutes to receive my order. One employee told me to always order pickup to the drive thru instead, because their management instructs them to prioritize drive thru over done-in, and dine-in over online in-store pickup.

Been here a few times & each got worse. This time I asked for the #3, sub beef for rice & add guac. (Since they removed the vegetarian option of 7layer burrito, this is how I gotta do things). They gave me almost no beans in a saucey mess equivalent to less than what was in my taco. I went in and all employees saw me standing at the counter with my taco bell bag but it took a couple minutes before one was brave enough to check on me. I kindly asked the lady to fix it... I even made the joke about how it was too small to fit in a taco and lol'ed. but She defended it stating it's all the ingredients I wanted and I said, "yes but I have a teaspoon of beans... this isn't enough to consider a burrito." I pointed at the picture and said "that's a burrito, can I get that?" She continued to argue & so I insisted on a refund. She tried to take my snack away but I told her I had no time to get food elsewhere and since she didn't want to fix it, I was keeping it. I hate being rude to service workers but when they argue with you instead of making it right, there's nothing for it unless you let them screw you over. To that I say, "Not today Taco Bell! And never again" (at this location).

Generally Taco Bell is just Taco Bell and you know what to expect, but this one I really enjoy. There's a few employees that are extremely friendly, and I can have quick small talk with. Interactions like that make a big difference. Also, I'm vegan, so my orders usually have quit e a few modifications, and theyve only got my order wrong twice (which is phenomenal compared to most other places lol). Line usually goes pretty quick too. I highly recommend this location.