My wife and I had a fantastic time at the Waldorf Astoria Hotel. The staff is super friendly. Our room wasn't the best (11016) the dresser drawer had some issues and the carpet behind the love seat was bunched up. But other than that the room was aesthetically pleasing. Being that this is the holiday season, it was very packed. The location is great and everything is within walking distance. All the restaurants are inside the hotel which makes it convenient to get something to eat. I can say that it was an experience that my wife and I are happy we shared.
This was the best experience I've had in a hotel. The room was really awesome. Two separate hvac systems. If I had one thing to say....its the fact that the receptionist lady didn't tell us about the snack will auto charge you if you pick them up for too long. Even if you didn't eat or drink it, you will still be charged. The door men are very pleasant and will hold the door for you. Everyone was super awesome and I would recommend this place if you are to visit. It's close to a lot of good places and activities. It can be a little expensive, but I would say that it's worth the experience.
I went with a friend for the lighting of the Christmas Trees and the entire lobby. It was jammed packed as usual. I haven't been here for this spectacular event in years and I must say , it is breathtaking. If you come to New Orleans or even if you are local, walking through the lobby only is a must do! The effervescent Santa Claus made his annual appearance and photo ops were available. The annual glass of Champagne was given out to toast the CHRISTmas Season! The music in one of the bars was magnificent, the piano player has an anointed voice and plays the piano like no other!!!
The lobby is beautifully decorated for Christmas but it was always loud and crowded. Come at night for the best picture opps. I was there while there was a conference, then a wedding, then some tea parties so it stays busy. The room (king standard) had a unique configuration. I loved the walk-in closet. I also appreciated that the mini bar had an area where I could refrigerate my personal items. Bathroom was large but very little counter space. The shower also had a tub. Overall a nice place but I'd rather stay somewhere less expensive and probably newer.
The Roosevelt hotel is a gorgeous, upscale property with historic charm and elegance. The bed was amazingly comfortable and I actually slept well while traveling. The room was quiet and equipped with all you need including a safe, robes, iron, blow dryer, and large bottles of shampoo, conditioner and soap/body wash. There's a lovely rooftop pool, plenty of dining options and the best beinets I ate while visiting New Orleans. Easy walk to Canal Street trolleys and the French Quarter. Everyone on staff was very friendly and helpful. Would Definitely stay here again!
I didn't stay at this hotel but I stopped in for a drink and to see the holiday decorations. Did not disappoint and I'm sure the rooms and service would be amazing for guests as it was very pleasant for the time I was there. Wish I had more to say but my time here was brief. Still, I can definitely recommend you consider this location if your taking a trip.
Beautiful, spacious, and clean rooms. The bed was very comfortable, and the robes were soft and warm. Housekeeping was efficient and thorough. The staff does a lovely turndown service and even filled our ice bucket for us while we were out to dinner. Every staff member we met was friendly and helpful. Also, there is a little Cafe in the lobby that is perfect for a quick morning pick me up. The Sazerac bar was one of the nest stops of our whole trip, the drinks were made perfectly, and the atmosphere was amazing. Do not miss it! While this hotel is not in the French quarter, it was only 2 blocks away. The best part of that, though, is that cabs and ride shares can pick you up right in front of it. This is a perfect romantic get away spot.
The doorman Randy is the best employee I have ever come across. The two days we stayed at this hotel he was always so nice and welcoming. He provided us with information on the city and showered us with kindness & enthusiasm every time we stepped outside the front doors of the hotel. Customer service makes or breaks my outlook on a hotel & although everyone was very nice, he definitely stood out! Thank you Randy for making our stay so amazing!
This was a one night business trip. This is a great Hilton property. We were emailed an upgrade to our room several days before our arrival. The room was great, large, clean and very well stocked. You can’t bet the location. We did have a little trouble with our bill but that was quickly resolved. Best customer service in the business.
Room was very nice. We had a large suite and were happy with the room overall but have to say that the rooms at the Four Seasons were MUCH nicer at a similar rate. Our stay here wasn't bad at all, in fact it was just fine. But if we're back in NO we'll likely stay at the Four Seasons. Room was clean, service was perfectly acceptable no real knocks on the Waldorf.
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