Jade East

For years Jade East won community choice awards and has long been a staple of the community’s dining choices, but it seems as though they have lost their luster. We stopped in the today after a bit of shopping since they didn’t appear to be too busy and seated ourselves at the direction of the cashier. We must have just missed the lunch rush as several of the tables hadn’t been bussed yet, but both booth and table style seating was available. After about 10 minutes our waitress came to take our drink orders and quickly returned with them and took our order. After that two other couples came in and we must have fallen off the radar. After 35 minutes we received our order, but empty glasses were not refilled or extra plates removed. This might seem trivial but the tables are a bit cramped with 9 plates (we only needed 3), glasses, and serving dish covers. But hey, it’s not the end of the world. My food was good. However my dining companion’s food was not: the orange chicken. Aside from being cold it was a far cry from the menu’s description. A better description might have been, “Microwaved chicken cutlet covered with an entire can of Mandarin oranges in syrup.” If you’d like to try it just buy some nuggets from McDonalds, put them in the fridge for 30 minutes, while doing so open up an $0.89 can of mandarin oranges, remove nuggets from the fridge and dunk them in the can. It was bad. So bad that she wanted to send them back and order something else. In 10 years she’s never even suggested the idea, and thinking the worst of having them make something else after complaining the thought was quickly disregarded. On a positive note our German Shepherd loves orange chicken. Overall the place appeared clean and for the most part the food was good. The service was slow but if you’re with a lively group the time will seem faster; if you’re in a rush it will seem like forever. If you need something you’ll have to speak up. If you’re expecting it to be the best Asian food in the area you missed that bus a while ago.

I wish i could give 0 stars. I ordered $56 worth of food. The guy put all of it in one flimsy bag that ripped and the food went all pver my floor. I called and spoke to the owner and I appoligized that I was already upset and I explained what happen. He literally told me to talk to the guy who packed my bag. He proceeded to jand him the phone and I explaimed the issue and the guy told me "fu** you" ang hung up on me. I will never go to this place again.