Subway

I was here during "thunder over Louisville" so needless to say, it was SUPER packed. The line wrapped around at the wall all the way back to the tables. Even with this long line, the professionals behind the counter conducted themselves as one cohesive machine. It was no time before it was my turn at the counter. At every station I was greeted with a smile. Managers from other establishments should send their new hires to this place to observe how teams can operate as one.

Was on a field trip to the Louisville Science center. Teachers , parents and children where turned away do to the manager being overwhelmed. I understand being busy and short staffed but to turn childern away under the age of 12 is truly sad to me. What is the world coming to? To add the school called days ahead to make sure it would not be a problem and once asked about it the manager hung up on the school.

I’ve ordered from this subway numerous times. One of the best if not the best subway around. The owners Casey and Jim make sure everything is always running smoothly. The speed of some of the employees is phenomenal(especially being as I bring my kids there often). Food is always fresh and good. Store is always nice when you walk in and just all around a great place.

On a good day this is the best subway with the best staff. On a bad day (today) their staff, preoccupied with a larger order, rushed me and other patrons to assemble the first part of our sandwich and then let them sit and get cold while they finished the first 6 sandwiches. 2 stars because manager was apologetic, but for a 15 minute wait on a cold sandwich, I can't justify more than 2 stars.

By far, probably the best Subway I've been to in the country. The location is connected to the Louisville Science Center. The staff is friendly and detail oriented and even allowed children to put in their orders. There is a great level of communication between them when passing on jobs to one another so that things stay in order. All people, including the manager, stayed busy during my visit whether it was cleaning the dining area or preparing for the next group of customers. Overall, great stop and I definitely recommend dining in.