Line was a little long, but the three workers were efficient. Didn't see banana split on the menu...I asked and they made an amazing one, except I forgot to ask for nuts. Use the App, get points. $1.53 single scoop cone month of July. Get yours while u can.
First time being at his location and I must mention Lizzie. Her smile, energy and greeting was awesome. They were super busy, Line almost out of the door, and she made my night. She Let me have a sample of Mocha Chip and it was delicious. My new favorite along with Mint Chip. Even though the place was super busy, Lizzie just kept doing her thing. A multi tasker with the best customer service and great attitude I’ve had in awhile. You never know what someone is going through, so Lizzie keep spreading your light to others, like you did for my family and I tonight.
With her permission, I’m posting her picture. So deserving. Go see her and ypu will get the same greeting and service! We will be back for a visit when we come back to Louisville. Thank you Thank you Thank you!
First time I came here today and now I can’t wait to come back. I stopped by around 5:50 on Monday night and the 3 girls working were super friendly, I said this was my first time coming here and they didn’t rush me at all and explained the menu to me and told me about the rewards program. I got a banana split that was pretty customizable, the chocolate ice cream was really creamy, rich, and delicious.
Always warmly welcomed, love when Umar is on shift. Always tries to make some jokes and makes you smile. Definitely recommend this place.
Great service with friendly, happy, and helpful folks behind the counter. Always great at Graeter's Ice Cream!
Best ice cream EVER! Pumpkin Spice Sundae PERFECTION. They even had puppy ice cream for my pup! Absolutely the best dessert place around!
Graeter's is amazing. Their ice cream is delicious and the staff is friendly. I tell everyone I can to try this place.
Amazing customer service!! We came in after my daughter’s doctor appointment today and the two girls working were super nice. While eating our ice cream I noticed a piece of the spoon my daughter was using chipped off, so I threw away the cup. My mom tried to order a new one but they replaced it for free!
Christianna Van Hooreweghe
+4
My only complaint is the high price. I am willing to pay it though because I have yet to find its rival. Their toffee chip is the best ice cream I have ever had. I would recommend this chain to anyone passing through the area. It's a must try. Their homemade ingredients make their ice cream taste unlike any i've ever had. Love!
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