Haven't been to a Smashburger in a few months, and I definitely feel like this one was much better. I got a Mac n Cheeseburger with sautéed onions added and seasoned tots. The burger had delicious crispy cheese edges and plenty of onions. The tater tots were very crispy as well. Overall a good experience with the girl at the counter being very sweet.
Nathan, the cashier and host, gives warm welcomes and is attentive to the cleaning of the tables. My hamburger was a little too hard and messy but edible. We did not like seeing or smelling the large trash container being wheeled past us in the dining area as we ate. It happened twice. I guess there's no alternative to going to the dumpster with their trash?
I'm not typically one to leave a review, but Dom is an absolute asset to the company and deserves to be recognized. He goes the extra mile and it makes all the difference, which really speaks to his character. He could EASILY thrive in fine dining given the same level of service he provides here.
Good quality food for the price. Clean building. Friendly employees. We eat here constantly because they actually cook the meat if you ask them to do it well done. Shakes and tots are way better than expected!
Delicious burgers with a variety to choose from. The burgers are very customizable to your liking. They offer shakes and a variety of sides. The smash fries are amazing rosemary,garlic, and olive oil. Definitely recommend. This location also has a nice outdoor patio for outdoor dining. Staff was very friendly and accommodating.
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Outstanding Service by Eliana
I recently dined at Smashburger and was fortunate enough to have Eliana as my server. I can't emphasize enough how their exceptional service elevated my dining experience.
From the moment I walked in, Eliana welcomed me with a warm smile and genuine enthusiasm. They exhibited an extensive knowledge of the menu, offering insightful recommendations and accommodating my dietary preferences with grace.
What truly stood out was Eliana attention to detail. They anticipated my needs without me having to ask for anything. My water glass was never empty, and they ensured that each course was timed perfectly, allowing me to savor every bite without feeling rushed.
Moreover, their courteous demeanor and willingness to engage in pleasant conversation made me feel like a valued guest. Eliana displayed a remarkable level of professionalism throughout the entire meal.
I also appreciated how they went the extra mile to make my visit memorable. Checked on myself and other customers!
In short, Eliana is a shining example of what exceptional customer service should be. They not only met but exceeded my expectations, leaving a lasting positive impression.
I want to express my gratitude to Eliana and the entire team at Smashburger for providing an outstanding dining experience. I will undoubtedly return to enjoy both the fantastic food and the impeccable service.
Thank you, Eliana, for making my visit truly unforgettable. You are a credit to your profession, and I hope your dedication and passion for hospitality continue to be recognized and appreciated.
Warm regards,
Edgar M
I got the mushroom truffle burger and added grilled onions BOMB at first I was like wow the bread isn’t hot it was grilled though and very soft so I was ok with it . The Frescas are good too.
Got ubereats. Double smash burger and fries were better than shake shack! Fresh and tasty. Highly recommend.
I have been to this particular Smashburger which is located in the same shopping plaza as a Trader Joe's and another location at 7541 W. Lake Mead Boulevard.
My father, who never consumed large portions of anything in his old age, found the Mushroom Swiss Burger served by this franchise to be so tasty that he simply could not resist eating the entire sandwich - an extremely rare occurrence.
Thus, also based on my own personal lip-smacking experience with this item, the Mushroom Swiss Burger comes highly recommended - absolutely delicious!
If you'ee looking for a good quality burger that will not cist you an arm & a leg, this is the place to go! Service is awesome too.
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