Ihop

I will never never never order from this location again!! The only reason why I’ve ordered here frequently is because this is the closest location to my job for DoorDash. Its always missing food and they NEVER ANSWER THE PHONE!! But today was the last straw for me. They used the wrong cheese in my Colorado omelette and they packaged my order in Saran Wrap!!! Who does that? This location!! I tossed the whole order just for safety measures and took the lost but I will never never and I mean never order from this location again!! I will be reaching out to corporate.

Sat here for 15 minutes without being waited on. Finally got waited on… food took another 35 minutes just to come out wrong. Tried to eat it anyway.. tasted horrible. Workers spent more time on phones and talking about drama (loud enough where customers could hear) than actually working. Oh, but my waitress did give me a “complimentary” kids apple juice refill for my troubles. Lol. Waste your money here at your own risk.

We were seated promptly and our waitress took our drink order(coffee, yuck!) but then took 10 minutes to come back for our food order. It took about 20 minutes for our food to arrive, we could have went to Waffle House and had our food quicker, even when they only had 3 people working! The bacon we had wasn't good and we told the waitress but nothing was taken off the bill for it either. We probably won't be back.

We got there at 10:15am...The hostess seated us right away. Our waitress was outstanding!!! My daughter and I got our food fast and it was hot despite how busy they were. It was my first time in all my years going to IHOP ordering something different, the Steak Omelette and pancakes....We had a Awesome visit!

The only reason and I Mean the only reason why I'm giving them 5 stars is because of the young lady who handled my carry out order. She was very pleasant and had great customer service. The Hostess was very UNHELPFUL and carried on like she didn't wanna be there. Very very sad. The order was definitely not portioned.We asked for grits and eggs with cheese and got a plate looking like it was meant for a 4year old.. Very dissatisfied!!

I know that Sunday morning is the longest wait time and these 2 stars don’t have anything to with our first half-hour wait. After being seated, we waited another 30 minutes for pancakes. Toast was uncooked and everything else was tepid. The understaffed servers seemed to be trying their best despite never having heard of poached eggs. Most of the tables were empty and everyone was sitting on the sidewalk outside. Hope they can find some workers in the future. Pancakes weren’t bad.

Ordered breakfast for four people, did the build your own breakfast. Get back to the hotel and was missing more than half our order and the food had cellophane wrap and not regular tops on the food!!! Blame covid if you like but bad customer service is just bad customer service. If I am willing to order food and willing to pay for it why can't I get good customer service and you have the audacity to expect tip! I love giving tip to show you I appreciate your time in helping me, this covid excuse is getting ridiculous.