Jimmy John's

**8/29/2021 Update** I originally gave this JJ's 2 stars when I originally reviewed it. My family waited several weeks and decided to try again. Happy to say they are freaky fast again. And their French bread was as good as it should have been when I tried to order sandwiches in June. So that's good. But I wonder what's up with corporate JJs such that skinny chips are temporarily off the menu. And I'm resigned to no longer ask if I can have sprouts (sigh). But neither of these issues is the fault of this franchise. I'd now recommend this JJ's to a friend. ** 6/5/2021 Original review ** The last couple of times here, the drive-up's service has been very slow. We have joked that this JJ's is "Freaky SLOW". But last Saturday's experience was hard to believe. We waited in line at the drive-up at 1:30PM on Saturday and when reaching the order box we were told they have no French bread! Instead we could order an Unwich or choose wheat. Uh, no thanks. Management should have been able to estimate how much bread will be needed the next day. Very disappointing. We used to frequent this place every 2-3 weeks but I doubt if that will continue. Two stars for the quality of the sandwiches if/when they can deliver them.

So this location is the closest to my home and will continue to use it. Customer service here is very good. I really dont like mayonnaise and am very clear when I order no mayo. Going through the drive through they missed this part of the order. I didnt find out until I got home until I sat to eat my sandwich. So I called and without hesitation they rectified the situation and I was shocked at how quickly they jumped through hoops over a sandwich. Very impressed with that, won me over as a customer.