I thought this place was awesome! Our food was hot and the staff were very pollite. I know sometimes people don't get exactly what they ordered but sometimes that happens so relax and just ask for it the way you wanted. I was very impressed with the indoor playground! Very clean and safe for the kids. I definitely recommend this McDonald's! Thank you for the great service!
Lorrie
It was was nice I did good. I got a mcdouble a mc chicken and fries and they were all on point.
The staff was wonderful and the service was average. Even though it was during a lunch rush you almost couldn't tell by the way the staff was acting.
This McDonald's has recently been remodeled, and is state-of-the-art. I ordered and paid at one of the four touch screens. An employee came by when I first came in and asked if I needed any help, which I didn't. I took a numbered table marker, sat down in a comfy upholstered chair next to a window, and waited a couple minutes, and a server brought my food: an egg biscuit and bottled orange juice. The food was good, and I read my book while eating. Successful experience!
The franklin employees are always very friendly and rarely screw orders up. For example, the Milford one off of medway rd, constantly mixes orders up. This one is on point. 4 stars tho because they never have unsweetened hazelnut flavor for coffee and it's the only flavor I will drink 😭😭 PLS ORDER THIS FLAVOR!!
Associates were eager attentive and very pleasant regardless of my special order request for well done fries.
What can I say I'm Mc'Lovin it !!!
I ordered through the app for the first time today and everything was smooth, quick and accurate. Definitely worth downloading the app and I would do it again.
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