Little Caesars

Honestly, if there was a negative star rating, I'd give it to them. This store is absolutely horrible. There may be a good employee, or two behind the counter. But if so, there is so much attitude and nastiness in this store that honestly it would be better for them to either revamp their staff, or shut down completely. There were 4 people in the waiting area and no one asked for our orders. It took us becoming slightly impatient from waiting a while for them to began working on our orders. And even then, there was ABSOLUTELY NO URGENCY. Honestly, this location seems like it's customers are more of a nuisance or an inconvenience than appreciated. Not being mean, but it's seriously bad in this store. My question is why doesn't cooperate do something? I understand lacking staff. I'm willing to 100% give grace there. But the state of this store is "we just don't care".

I had ordered my food ahead of time through the app, and I had gotten the message that my order was ready, but when I went to go pick my order up, they said to give them a minute. I was literally expecting them to take a minute to grab my order from the back, but instead, I waited about 30 minutes in the drive-thru for them to finally come back and give me my food. I didn't yell or say anything when they gave me my food because I can be pretty understanding, especially when an employee and or the staff tries to make the minimum effort to explain their situation for the hold-up instead of fleeing and hiding in the back. Still, they didn't even explain or apologize for the wait they had me wait. For reference, I had made my order at 2:57 pm and got the “ready message” at 3:19 pm, and then waited half an hour for two pizzas to be given at 3:40 pm.

I ordered a deep dish lunch pizza and a Stuffed crust extra most bestest pizza. I didnt mind paying the extra cost with inflation but the order I received was disappointing. My deep dish was a thin crust and my other pizza was tiny in comparison to the size it should have been. When I called I was told I would have to drive an hour 1 way back to the restaurant for a refund when I ordered online with my card. Just a bad experience all around.

Yesterday, I ordered an ExtraMostBestest pepperoni pizza online. Went to go pick it up through the drive thru and, I don’t know the employee’s name, but the lady said that the store was closed. Mind you, I ordered the pizza at 8:33pm yesterday and the pickup is at 8:58pm. Today I went back and showed the receipt to another employee explaining what happened, then the same lady from last night came up and told me that they don’t have my pizza. I just walked right out because I don’t have no energy to give into this nonsense. I never had any bad experiences until yesterday and today. Guess who’s not going to spend no more money in this unprofessional place.

Well... This is disappointing. I really like the LC sauce better than Domino's & PJ's, but all of the other negative reviews are correct. The ppl are nice enough, but don't seem to have any work ethic. I've lived in Fayetteville for a while, & the first couple of years this place was open it was outstanding. Now, even if you try to "beat the crowd" or "try to save time" by using the LC app, it makes no difference.......... YOU WILL WAIT 1+ HOURS FOR ONE PIZZA (in my case, a stuffed crust)!! Such a shame. Why is it always like this? Where a place is great for the first couple of years then tanks?

I’m seeing some similar reviews on this store that capture my experience. I went inside to place an order for two hot-n-Readys and a crazy bread. Really not much of an order, but I this store puts the “Hot-n-Ready” name to SHAME. I waited more than 30 MINUTES for my order. The front counter seemed to pretend we wern’t there and did not seem to care. Looking into the back, I could tell there was no urgency in making our orders. The drive through here seemed to get some sort of priority over the lobby it seemed. Another poor lady who had placed an online order had been asked at least 5 times what her order was. She waited as long or longer. The staff seemed disorganized and as if they were not tracking orders. It was so puzzling. I’m from the Detroit area, where this company is HQ’d. I NEVER had to wait more than 5 minutes for a Hot-Ready, or two. Or three. This store’s customer service is tragic. It’s unacceptable, really. I’ll never come back thats for certain. This is not written with the intent of being mean, but to bring awareness that the business just simply can’t operate like this. It’s a real shame to see. The worst part about it all was when she finally brough my pizza, she realized I the bread in the heater (which had been there since before I arrived……) was not crazy bread, so they had to make some… after waiting over 30 minutes. Yeah this store is real bad.