Sam was amazing! We received a wrong pizza and he went out of his way to not only refund our pizza but then personally delivered the right pizza to us himself. Staff is hard to find and Sam’s store was slammed, but he still made a point to make it right. Truly didn’t have faith that another pizza was coming. Sam is the definition of what customer service should be!
Sam hooked us up when we made a mistake on a gluten free pizza. You can tell he cares about the company and customers. Pizza came fresh, fast and hot. Definitely would order from here again. 🤙
Called Sam after I was in an accident off Yale and Uintah in Denver at 3pm today. Samir came in perfect timing, less than 30 minutes and was able to deliver to me and my boyfriend who came to me and has been here since 4pm. It's now 9:15pm. We have food and drink, and we couldn't have done it without you guys! Thanks a million Dominoes team! I was hit in the crosswalk while scootering home and I was not expecting to have to order my dinner several hours later in the same spot, but you guys came through and we are grateful for the customer service. I have my life, and my pizza. Life is good. THANKS. ❤️
Well I can say one things for sure they will make it right! Definitely not even a mistake on their part but they didn't mind making sure I had dinner! I would name drop but I failed to get it💔! The manager and staff on team this evening was amazing! 5 Stars!
Best customer service I’ve ever received at a Dominos. Honestly just amazing customer service for any restaurant! I ordered car-side delivery but it wasn’t brought out for a while, even though my tracker said the food was ready. When I went inside, they said my pizza had too many bubbles/not enough pepperoni, so they were remaking it. They then offered me a free 2L bottle of soda to make it right (even though I wasn’t even upset). This is on top of the free pizza you get if they don’t have the pizza out in the 2 minutes guaranteed time. They staff were SO friendly and it really made my night!!! Thank you!!!! 🍕
My only issue with this store is their consistency!
To start with a good memory... I ordered a white sauce cheese pizza and it arrived crazy fast but when I opened it up it was a bacon and pineapple pizza. Called the store and explained and he quickly got another pizza in the oven and got it delivered to me within 15mins(thank you driver Robert)! The replacement pizza was perfect so it definitely made up for the mistake.
I've had a few times though where I ordered the same type of cheese pizza and gotten a hard, dried out pizza that didn't even taste the same. It seems like some of the staff don't know how to work the ovens properly or something because they can definitely deliver a prime pizza but it's kind of luck of the draw what you get.
I can say though, I haven't been to another store that makes my favorite type of white sauce pizza as good as these guys though. If only they were more consistent lol!
Enjoying a Philly steak pizza right now. It’s wonderful! It’s 7/23/23 just after 11am. They did a great job!
Solid. Cannot complain too much. They forget my sauces but overall I was pretty satisfied with the food and timing of my order
I have never had a bad experience with this particular location. The food is consistent and they get to my house in like 20 minutes without struggling to find where I live. You guys are awesome
I have never had a bad experience with this particular location. The food is consistent and they get to my house in like 20 minutes without struggling to find where I live. You guys are awesome
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