Arby's

Bad experience. Get there and there's 9 people in line and only 1 person taking orders and was obviously new as she struggled with every order. I order a large French dip combo, extra meat. Gal didn't know how to add extra meat and had to wait some more for someone to come show her how. Finally get my order, ask for my drink cup and she hands me a med cup and I tell her I ordered large. She informs me they don't have any large cups and I said, then why charge me for a large and not tell me that. She was going to call a Mgr and have him refund the difference back on my card.. lol I told her just to let it go, that I wasn't worried about the small difference. So, being a team driver with my partner in the truck waiting on me I grab my bag and rush out. I open my bag and grab some fries and they were ICE COLD. On to the sandwich... I've ordered many French dips from Arby's and am well versed in the sandwich size with extra meat. This sandwich most definitely didn't have extra, but I paid for it. My favorite part of eating this sandwich is dipping it in the auju. I open the container and it isn't even half full. I only had enough for half the sandwich. Why use such a big container if you are only going to fill it 1/4 full?? I was so hungry and so disappointed. This isn't a normal Arby's experience for me... come on folks, you can do better!!