Tre Bicchieri Italian Restaurant

Summary of our Friday (11/30) evening dinner experience: 1. Arrived at 8pm, got a table and food orders were taken. 2. While we were waiting for food to arrive, our waters were not refilled. Didn't get bread even with the appetizer. Servers pretty much ignored our presence. 3. An undercooked, cold appetizer (walnut encrusted goat cheese - photo attached) was served after 35 minutes. The dish looks good ONLY in the photo. 4. It took us another 10 minutes of just sitting with our uneaten plates to get the server's attention about the horrible appetizer. The dish was removed from our check. 5. Entree (pasta) was bought in at 8.55 pm but we were ready to just walk out at this point. The entree was average too (common it's an Italian place - you can at least get this right). But had to eat it as we've had been starving for almost an hour. 6. The hotel manager finally walked up to us and asked about the situation. The reason given was that the kitchen was backed up on the busy night and he himself had to help out in there but we did not accept this reason as he was standing right next to our table chatting with a few other guests as we were starring down on our disastrous dinner. He tried to offer us free take out but I was mad at this point- just wanted to finish up & leave. 7. So the entree too was removed as a compensation for our wait time. Also, prices of the dishes are not all justified for their quality and service the place offers. We've been regulars here but yesterday's experience has been a complete let down.

Food was incredible! They give you bread to start out - they have olive oil at the table but I wish they gave us Parmesan cheese as well. Service was a bit slow, our server probably came to our table only 3 or 4 times, while runners or the hostess came more often to check on us. I still gave it 5 stars because the restaurant was busy, so our server had a lot to do, and the food was fantastic!! For 2 people we paid over $100, so definitely keep that in mind when looking for a place to eat!

Took a few minutes for the server to make it to us. She appeared to be overwhelmed most of the night but still quite pleasant. The app we ordered came out cold and the remake was not a whole lot warmer. (Cold middles of the meatballs) The tomato bisque was great.. star of the meal. The chicken parm was pretty decent as was my dates meal. I wasn’t much a fan of the sauce, though, so didn’t touch the pasta. My date will eat anything so we took that to go. Drink selection was good. But doubt we will be back.

The staff was very welcoming. The wine selection was good along with bruschetta we ordered. However we didn’t like the salmon and the chicken linguine main course we ordered. The crispy skin was no more crispy cause it was kept over couscous which was more of soupy consistency instead of side dish salad which was mentioned on menu.