Subway

Proceed to close up shop at this location. It is badly managed, and the service that is provided to customers is terrible. I had a problem with them, and I even wrote them a letter about it. Following the purchase of two footlongs through the application, both of which were entirely inaccurate, they were gracious enough to send me a coupon for a free six-inch (Tax not included). What a joke. I am not looking for anything to be given to me for free, but come on, I ordered two footlongs, and they only gave me a six-inch one. The other sites are wonderful, but this one just face it should be shut down immediately. This location is quickly turning into a ghost town, and once that happens, it will be a dangerous place to stay.

I truly disappointed that this location is the closest to me but I will never purchase anything from here again and I’ve told everyone I know not to eat from this location. First and foremost the staff in the midday evening they are terrible and shouldn’t be working period. I know it hard to find good employees but this ridiculous. They are rude, and half pay attention when you giving your order or if you place an order online. They don’t acknowledge guest as they enter the establishment and your order is made incorrectly. The manager is hard to reach and I’ve completed my survey from my online order stating sorry for my experience they will notify the location. And I’ve requested my money back and still haven’t received that yet. DO NOT ORDER FROM THIS LOCATION

I came in today 2 other people where before me in line I wanted to add fresh cookies to my meal which I saw a whole rake of fresh baked cookies before asking but the older Caucasian women said the older cookies had to be sold before selling the fresh cookies like how do you tell someone what they can spend their money on and the tone she gave like she owns subway

The entire team are absolutely professionals and would be great examples of how any restaurant should operate. Today was my fourth visit and they constantly set then exceed standards. As I entered the store, I was greeted, while they are appropriately wearing masks and gloves, and they speak to customers with dignity and respect. They have an excellent continuity system, of which each member can operate each part of the process. Their manager also self empowers and encourages her team. For example, I wanted some extra 'shredded' cheese. Of which the manager kindly commented to the employee 'Please inform the gentleman that cheese cost extra.' Of which the employee kindly relayed that message to me and I had a decision to make. Additionally, the food servings are definitely well portioned. Furthermore, this restaurant is well maintained, cleaned, and I was impressed with a 'food storage mechanism [FSM]'. Today, I walked in, was the 'first' in line, and in between customers noticed that FSM secures the food from any elements then it doubled as a window. I recommend everyone at the location during lunch hours, receives significant pay raises, extended paid lunches, opportunities for promotion, etc. I was truly impressed, excellent customer service.

If i could give it zero stars i really would. The attitudes are ridiculous and customer service is horrible. me and my boyfriend went there to get something for ourselves and my mother and as soon as we walked in everyone was sitting down. as i looked around i saw that there was a employee who had a whole ski mask on , then there was a few who didn’t have mask or hair nets but they had gloves on which was the bare minimum. when they made our sandwiches they actually didn’t speak to us at all. my sandwich was made by a women and after she got done she threw my sandwich on the counter. like just threw it down and walked away. didn’t say bye , have a nice day or anything. and if i couldn’t get worse the manager of subway came in , with casual clothes on and started talking to the workers as they was making my boyfriends sandwich. then proceeded to walk to the back to get some chips. i was really shocked because i’ve never seen that before. so after my boyfriend paid for our food he fixed his drink. and after we got in the car and drove off we found a bug in it. honestly i’m only upset because i freaking love subway and i was really happy they put one around the corner from where i live but i would rather drive to subway on Macon Rd than go back to Milgen ✋🏽 do better.

Soo my boyfriend and I come often and never had no issue but this time was kinda different. The dude made my order correctly but put my food in the different bag. It’s crazy because there was no confusion made for this to happen and Her sandwich was made first. We always gets the same thing and my mama had one sandwich completely different from ours. I literally said “ Can you put the sweet onion in a separate bag?” There was no confusion for that order. I called back and I can tell I was speaking to the same guy and mid conversation, he gave the phone to some rude girl and I explained my problem and she said I should’ve said it better… Subway, y’all need to do better with customer service and attitude control!