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Google Reviews (8)
On today, Saturday, May 28, 2022 a male employee of Subway at Prisma Health Richland took my order, and did not give me my complete order that totaled $24.20. I tried calling several times to get this employee on the phone to ask where is the rest of my order? Or, Are refund me my money? I couldn't do that, because the telephone is not setup to take calls. That's not good!!! I called security, told them what had happened, could someone, please go around to the Subway, ask the employee to call me. Security did, but the employee put a sign on the door, "Out to lunch". I thank security, because they didn't have to do that. But, with an order my size, the employee knew he didn't fulfill the entire order before giving it to the pick up person to deliver.
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Google
Unfortunately this subways is ruined by its customer service. The staff working have a very bad attitude. Only good thing is that it's open late.
Google
ABSOLUTELY THE WORST SUBWAY IVE BEEN TO EVER!! The staff act like they don’t wanna work or b there!! They have very poor energy and have the worst attitude!! If you don’t wanna work no more then say that but don’t bring your F”@&! Up energy to an establishment you are supposed to be the face for and be over my food!! ENERGY IS POWERFUL!! I will never go back again
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Google
While being on Lock down at the hospital I placed a online order.The subs made wrong but the manager Tomika made it RIGHT.I will return.
Google
Hosea and his crew definitely came thru! I appreciate you guys!
Google
I called this subway at 10:00 PM to make sure I could come in, stating I was at home. Placed a pick up order, then called to see how to get to the subway, and was told to come in the children’s part of the hospital. Couldn’t get in that way, so i attempted to go through the main part of the hospital, only to be told by security that I was not allowed past that point. Called back, apparently speaking to another person, who then told me they “were not obliged to honor orders from non patients or visitors”. Very terrible customer service, and liars apparently. Complete waste of time and money. Sad I even have to give one star because frankly, it’s not even worth that.
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Google
Food is boarder line ok (nothing to brag about). If you want to watch someone (multiple employees) who you can tell doesn't enjoy their job slap your sub together unenthusiastically this is the place for you. Side note: the food they used was not fresh. Of the three times I tried eating here the food freshness and employee atmosphere was sh!t. I could easily go on in great detail about my experience here but I'm pretty sure this gets the point across.
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Google
Poor management. They had no meat for the subs. Did not even offer any substitutes. I even expressed I was upset. Went in around 5pm on Monday 6/10. I have never been so upset. I wish management would improve
Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Bully's Restaurant & Pub | 91% | 4.6/5 | 4.5/5 | 505 |
| Union Station Grill | 82% | 4.3/5 | 4.0/5 | 1,763 |
| Prospect Diner | 80% | 4.5/5 | 4.5/5 | 470 |
| Smith's Hotel | 77% | 4.3/5 | 3.5/5 | 1,703 |
| Burger King | 73% | 3.7/5 | 4.0/5 | 1,440 |
| Mr Joe's Steak House & Restaurant | 79% | 4.3/5 | 3.5/5 | 463 |
