Review Dunkin' - Chicago

Gee Dee

Please help the employees here. Don't go in, it is just too much effort for them, especially for the young lady with very long false eyelashes. When we walked in she just looked as it was all too much for her to walk to the till and asked what we wanted. Foolishly I asked a question, the look she gave me was if I had crawled out of a drain. But at least she gave me a look, because she didn't give me an answer! The ordering process was tortuous, how dare I look at what items they had before I rattled off what I wanted!! We cancelled the order and left, it must have been the right thing to do, because it made the employees laugh. This made me happy as I did feel guilty about interrupting their day. So don't make the same mistake as we did, make their day and just walk on by!!

Odila Mora

I wouldn’t even give this place a one star with today’s horrible verbal abuse of the employee. Went in there for two simple drinks just a coffee and cappuccino blast. The female worker that was there started to accuse us of having an attitude and all we did was order two coffees. Apparently between ordering the coffee and her making the coffee we gave her some time of attitude according to her. So she processed to tell us that we can go somewhere else. We were confused and decided to leave, as we were walking to the door she started to belittle us and started making comments on our weight. That’s when I didn’t understand why she was making fun of our weight when she is bigger than my boyfriend. She even had the nerve to flick us off and stick her tongue out as we were leaving. I won’t be going to this location anymore.

Catherine Park

they forgot to take out the paper for cheese, 0 service literally the worst dunkin donut experience ive ever had

Cam Hunter

Check out the new improved DD. So I'm guessing the brand is doing one of those regular general appearance and branding updat This spot has gotten so so much better. I gotta say the changes they've made are greatly appreciated. - Security (thank good) - Better Lighting (a world of a difference) - Larger Display Glass (looks delicious) -LCD monitors everywhere (easy on the eyes) - CLEANER! (the visibility upgrade encouraged more janitorial effort?) If you haven't stopped by to grab an OG Carmel Latte in a while; hold the venti, grande, and snobbery, you should give the one on Adams a look. There's still work to be done as far as professionalism but . . . This Dunkin' Donuts is going places! Right into my gps between for some overnight cramming and 'spresso.

Calvin Y

Ordered coffee twice at this location, somehow they managed to get them wrong every time smh. Real bad experience, won’t be returning to this location again.

Lisa Whelpley

Only one person working. No air conditioning. Quick service but iced tea didn't taste very good.

Angela Ploof

I went in this morning for coffee and donuts, sat down to enjoy and the wobbly table dumped 3/4 of my coffee all over me. Weirdest experience! We apologized for the inconvenience of the cleanup but no one asked if they could make me another coffee in-fact no one even said a word. Went next door to 7-11 for a new coffee😡Terrible customer service. Won’t go back! Do better!!

GhettoFoodChannel 9

Their ice coffee is horrible it has a bitter taste to it. But Lionel is the best hands down