This was my first time at this location. The service was great. There was no line. I ordered a ruben meal with curly fries and a medium Dr. Pepper. The ruben was hot and good, but it needs more sourcrout and thousand island dressing. The curly fries were hot, crispy, and good. My soda was a little flat. The men's bathroom was clean and stocked.
Ran through this Arby's while visiting Charlotte. The service was great. The employee repeated the order at the window to confirm it was correct. The order came out with no errors. The employees were polite and pleasant. We pulled off without getting our card back. An employee thankfully came running out and caught us before we pulled out of the parking lot.
Love this place after 2pm-5pm have the slider,drink,shake,cookie,fries. Yet when I walk in with my scooter folded I was told I couldn't have it in the store by the manager then he allowed me to., Then I witnessed the manager doing a good deed for a homeless person by giving them food and drink for free. This place is large and clean. Thank for your service.
I came to this Arby’s because I needed something to eat and I’ve never tried the Arby’s burger. It was a young gentleman that took my order. Very nice and polite. Great customer service and the most important. My food was hot and fresh. Great job. Thanks.
QSR's have no atmosphere. Silly question. I'm not a huge fan of Arby's food, but my wife was quite happy with her meal and mine was OK. The service was very fast and the staff were friendly. The location is awful. Ingress and egress are terrible.
I just got food from here today/ tonight 11/04/2021 and the workers was amazing. My food is fresh and hot, the lady at the window was kind and most importantly didn’t look like or act like she hated her job. Then another gentleman who brought me my food to the window was also very kind and they both had smiles on their face, was respectful, and professional. Whoever you have on the night shift tonight needs a raise! i wish I was treated respectfully like I was tonight at other fast food businesses I will be back, until then I’m going to smash on this fresh hot food! Thanks Arby’s !
I have been coming to this Arby’s for almost 30 years, and can’t recall ever having a problem. The staff is friendly and they recently remodeled their dining room area. Clean bathrooms, fair prices, short wait times usually.
Had a bad order from door dash come ended up having to come to the store the workers were amazing and so nice! Fixed my order right away it was fresh and hot! Definitely will be back because the customer service was amazing from these two amazing workers!!! A++++
I waited a little bit for a chicken wrap, but I'd do it again. The chicken was fresh and hot, and all the ingredients were fresh. Delicious! The jamocha shake was excellent!
Excellent service at this location and excellent food. The store could be a little cleaner, and have better lighting, but we were there during lunch. The staff gave us extra fries because they felt we waited too long- I thought this was really nice because I didn't think the wait was bad at all!
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