The Cheesecake Factory

4400 Sharon Rd, 28211-3531 - Charlotte
€€ American International
★★★★★ ★★★★★
76/100
8984 recommendations

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76/100
Sluurpy Score
8,984 total reviews
Tripadvisor
4.0/5
1,171 reviews
Google
3.9/5
7,206 reviews
Facebook
3.9/5
304 reviews
Find me gluten free
3.0/5
5 reviews
Zomato
4.0/5
283 reviews
Yellow pages
4.0/5
15 reviews
🌳 Outdoor seating 🚚 Delivery 🥡 Takeout 🍽️ Dine-in 🍺 Alcohol 🍹 Cocktails 🍷 Wine 📅 Reservations Wheelchair accessible Accessible restroom 😊 Casual 🛋️ Cozy 👥 Good for groups

💬 What people say

Shrimp scampi 43 Fine 31 South park 30 Red velvet cheesecake 24 Pineapple upside-down cheesecake 16 Steak diane 15 Avocado egg rolls 13 Chicken chipotle pasta 9

Contact Information

📞 Phone: +1 704-770-0076
📍 Address: 4400 Sharon Rd, Charlotte

🕐 Opening Hours

Open now Closes at 10:00 PM
Monday1 11:00 AM - 10:00 PM
Tuesday2 11:00 AM - 10:00 PM
Wednesday3 11:00 AM - 10:00 PM
Thursday4 11:00 AM - 11:00 PM
Friday5 11:00 AM - 11:00 PM
Saturday6 10:00 AM - 10:00 PM
Sunday7 11:00 AM - 10:00 PM

Google Reviews (10)

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Caleb Bundon

6 days ago
★★★★★ 5/5
We had an amazing experience! I admire the architecture, but it is the waiters and waitresses that make the experience truly phenomenal! We had an exquisite waitress named Jodie who treated us so nicely and had exceptional experience and gave us the best days to come! She deserves a raise!
Google
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Ashish Raju

2 weeks ago
★★★★☆ 4/5
This is a pretty standard Cheesecake Factory. It is part of a larger mall with ample parking. Service was good. Nothing extraordinary, but also no hiccups with food or service. We stopped in for Brunch and surprisingly, there was no line. Not sure I have ever had this no line experience at any other Cheesecake Factory.
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Linda Daley

3 weeks ago
★★★★★ 5/5
The staff here was so kind and accommodating. They went out of their way to make our event special. A very memorable night with every staff member being kind, caring, and helpful. We will certainly be back.
Google
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Sh R

3 weeks ago
★★★★☆ 4/5
The Cheesecake Factory's ambiance lives up to its fancy reputation, with a modern and sophisticated setting. The extensive menu, however, delivers a mixed culinary experience. While the cheesecake remains a standout with its rich flavors and textures, the savory dishes vary in quality, ranging from good to mediocre. Despite the inconsistency in the food, the overall experience is enjoyable, thanks to attentive service and a pleasant atmosphere. If you're a cheesecake enthusiast, it's worth a visit, but temper your expectations for a consistently exceptional dining experience on the savory side.
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Rickey Jones

2 months ago
★★★★★ 5/5
The cheesecake factory with the cheesecake factory has the same atmosphere that's the most powerful. Customer service receive excellent. The food took longer. We had a large party of about 10:00. I wish they were about the food out as it was ready instead of waiting for everybody food to be done at once.
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K. Mac

2 months ago
★★★★★ 5/5
Love this place! Ate here today for lunch. We arrived at 11:15 am & were promptly seated. Our server Terrance was awesome & the food was delicious. We ordered the Fried Cheese aka cheese sticks, lunch portion Cobb Salad (which was huge & enough to feed 2 grown adults) & the Fried Shimp with fries. Food was hot, tasty & flavorful. Ordered the salted caramel cheesecake & OMG, it was 😋!! Would highly recommend!
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Tyrell Ross

2 months ago
★★★★☆ 4/5
The food and the cheesecake cake were delicious. I got the cinnamon cheesecake and it was so worth it. Only issues was our server kept vanishing and took a long time to give us a Togo box and never gave our table bread compared to the surrounding tables
Google
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Carlie Cotugno

2 months ago
★★★★☆ 4/5
I came because I had a free slice of cheesecake for my birthday. I got the Thai lettuce wrap as my meal and my husband got shrimp Alfredo. The lettuce wrap was good but by the time I got it, one of the sauces had spilled all over the plate and it was the sauce I was most excited for which was a bummer. The waiter was super nice and complimented my cardigan. He was really a joy and I am sure he would have replaced it but I don't like to complain. For $19, I was a bit disappointed in the portions. It was a big plate but there was maybe half a chicken breast worth of chicken and everything else was veggies and a little noodles. My husband's Alfredo was very good but it was $29. He thought he was ordering the lunch portion and we didn't realize until the check came that he didn't so our bill was almost $70 after tip. The cheesecake we got was the celebration cheesecake and it was very good and really big. Could have served about 3-4 people with one slice unless you have a sweet tooth. Waitor even put candles in it for me ❤️ I was very impressed with the quality of the food itself just a little pricey. The bathrooms were very nice, the restaurant was very clean, and the staff was courteous from beginning to end.
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Samira Alam

2 months ago
★★★★★ 5/5
Long wait times but being able to check in and leave a phone number to be notified when table is ready makes it very convinient. No need to wait in line, and just stroll the mall while you wait. Food was great with huge portions. Cheesecakes were obviously delicious. Kids enjoyed all the meals as well.
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Lani Kazmark

2 months ago
★★★★★ 5/5
I had quite an experience here this past weekend. Everything was going absolutely wonderful, the service was great, the food was delicious and the atmosphere was lively. Near the end of my meal, I started to feel unwell, I asked my boyfriend to take me outside, and during that time, I managed to pass out. I believe it was due to my blood sugar and a panic attack combination. I was checked on by multiple people in the restaurant, and a server even helped my boyfriend catch me, and they made sure I didn't hit my head. I was pretty disoriented, so I don't know any names of the amazing people who offered help. I ended up being handed multiple orange juices and waters, so many people asked if I was okay and needed further medical assistance. I want to thank everyone who was there who checked on me (Friday 9/29). Overall, I loved my Crispy Pineapple Chicken and Shrimp, Cheeseburger Spring Rolls, and my Turtle Cheesecake. I even enjoyed the rest of my dinner the next day for lunch. 10/10 would recommend, just not the passing out part (but if you do, you're in good hands).
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