Wendy's

Like the Wendy’s on Michigan Ave, this one is always running out of salads even in early afternoon. Also, we went to eat inside, as the sign on the door says, “open for dining IN till 10 PM.” It was 7:45 & doors were locked. Instead of employees coming to the door to explain any change in policy, they just look at you & laugh. I’ve also come to this drive-thru & heard employees & apparently a manager having a shouting match & spewing the F-bomb & other obscenities back & forth. Very unprofessional & inefficient. They often get the order wrong. Not sure what’s going on with these franchises, but there are tons of other options, so don’t waste your time here!

One of the worst in this area, stay away. Find another fast food at all cost. Ordered breakfast at 10 am using their mobile app and went there to pick up around 10:15. App took the order fine, charged my credit card. When I pulled up at the drive thru window, they told me that they were switching to lunch and cannot serve breakfast. App says breakfast served until 10:30 am. When I started showing the app, the person at the window said they have technical issues with their system and wouldn't serve the ordered breakfast. They started blaming the app and online ordering instead of serving customers. They also wouldn't take order at the window. There were more cars pulling around and they were turning away everyone.

I went through the drive-through with my daughter to go get food for us & my mom I checked to make sure I had enough $ Before we went & when they ran my card it was declined. I started panicking because we were holding up the line and I had not eaten all day. The people helping me (Joe) Were so helpful and helped to calm me down and get my food. I definitely Appreciate it more than I can say because I do get very frazzled and anxious when I feel like I'm holding up the line or that I am stressing out the employees. I would give 10 stars 🌟 amazing customer service.